Retail Associate - Chicago, IL

Essential Duties and Responsibilities Actively greet and engage with customers on the sales floor to provide the best customer experience Drive sales through engagement of customers, suggestive selling, and sharing product knowledge Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience, including folding, hanging, displaying, and merchandising garments per BYLT’s guidelines to maximize selling opportunities Keep clientele informed by notifying them of current promotions and future merchandise of potential interest Respond to customers’ questions Administer financial transactions by processing payments by cash, gift cards, and store‑credit or other credit and debit cards Alert management of potential security issues Assist with inventory, including receiving and stocking merchandise Other duties as assigned Qualifications & Required Skills Excellent communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required Able to handle customer interactions and potential issues/concerns courteously and professionally Use basic information‑gathering skills to solve problems Ability to learn procedural knowledge acquired through on‑the‑job training Ability to meet sales goals Ability to upsell BYLT product knowledge Customer service and people skills Fast‑paced energy level Dependability General math skills Preferred Experience / Skills 1 year+ of retail experience Cash handling skills and point‑of‑sale systems experience Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required – frequently Ability to work varied hours and days including nights, weekends and holidays as needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at‑will” relationship. BYLT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any time without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr BYLT Basics