Field Service Technician

Job Description Job Description We are looking for a Service Technician to add to our team! The job consist of : * assisting the Field Technicians with resolving both hardware and software issues (at customer site) working closely with Production, R&D and Back Office for technical evaluations * Diagnose and resolve mechanical, electrical, electronic, and software issues on installed equipment. * Provide remote and on-site technical assistance to customers. * Prepare technical reports and service documentation following interventions. * Update and configure PLC, HMI, SCADA, and related control software. * Install software patches and updates on existing systems. * Customize PLC logics and HMI interfaces based on customer requirements. The candidate must have: * Solid understanding of mechatronic systems and industrial automation. * Hands-on experience with PLCs and hardware (Siemens essential; Rockwell, Beckhoff, or similar preferred) and with HMI interfaces * Ability to read electrical schematics and mechanical drawings. * Familiarity with industrial programming languages (Ladder Diagram—LD, Structured Control Language—SCL). * Good knowledge of Windows/Linux operating systems and industrial networks * Availability to travel overnight (estimated time 40%-50%) on national basis (and Canada) for customers support and machine installation. Preferred skills: * Ability to draft technical manuals, operational guides, and intervention reports. * Conduct technical training for customers on system operation and maintenance. * Maintain and update internal technical documentation (schematics, software versions, configuration files). * Technical diploma or degree in Mechatronics, Automation, Electronics, or similar field. This is a Direct Hire position with the client company, benefits available through client site. You should be proficient in: * Mechanical Troubleshooting Skills * Electrical Installation * Electrical Troubleshooting * Electrical Repair * Maintenance and Repair Skills * Industrial Electrical Experience * Industrial Electrical Systems * Hydraulic Systems & Components * Equipment Diagnostics & Troubleshooting * Mechanical Systems & Component Repair * Electrical Schematic Reading * Equipment Installation & Wiring * Equipment Repair & Maintenance * Equipment Installation Machines & technologies you'll use: * SCADA * Programmable Logic Controller (PLC) (Beckoff, Siemens)