Service Technician Laser Print and MFP

Job Description

Job Description

-------This is NOT an IT Position --------------------

Printer Field Service Technician Are you a customer service-oriented professional who enjoys problem-solving and hands-on technical work? If you take pride in helping others and possess the skills outlined below, we want you on our team!

About Us at Sun Print Management, we’re revolutionizing the way America prints! Join us as we lead the charge in providing innovative solutions and exceptional service.

Position Overview as a Printer Field Service Technician, you will be responsible for the daily maintenance and support of laser and multifunction printer fleets. Your role will include troubleshooting, repairs, and general upkeep to ensure seamless operations. Additionally, you will document all service requests thoroughly in our database.

Qualifications & Requirements

Education & Experience

• High school diploma preferred
• Proficiency in Microsoft Windows

Key Competencies & Skills

• Self-motivated, proactive problem solver with a strong “can-do” attitude
• Field service experience in troubleshooting and repairing laser and multifunction printers
• Inventory management skills to track and update spare parts and equipment
• Reliable transportation for daily travel to customer locations
• Ability to thrive in a fast-paced environment
• Technical comprehension of manuals, parts books, and relevant publications
• Strong communication and interpersonal skills
• Analytical skills to assess and resolve technical, human, or administrative issues
• Basic knowledge of computer networks
• Organized and detail-oriented approach to tasks
• Ability to lift 50+ pounds

Additional Requirements

• Must be independent, punctual, and detail-oriented
• Clear driving record, ability to pass a drug test and criminal background check

Benefits & Compensation

• Medical coverage
• Retirement plan
• Paid holidays & time off
• Performance-based bonuses

Work Schedule

• Start time: 8 AM
• End time: 5 PM
• Biweekly or twice-monthly pay schedule

If you’re ready to take the next step in your career and join a dynamic team, send us your resume today!

Company Description

Founded in 1995 in the Tampa Bay area, Sun Print Management began with a small but dedicated team of five, specializing in IBM/AS400 mainframe services. Their unwavering commitment to excellence quickly opened new doors, leading to a pivotal breakthrough—clients sought a simpler, more efficient way to manage laser printers. This demand sparked the creation of Sun Print’s revolutionary "penny-a-print" program, an initiative that laid the foundation for what is now recognized as Print as a Service (PaaS). Through this model, Sun Print transformed the way businesses approach print device management, offering streamlined solutions that maximize efficiency and cost-effectiveness.

Steady Growth & Industry Leadership
Through steady, organic growth, Sun Print Management has expanded its reach nationwide, now overseeing print devices in all 50 states, including Alaska and Hawaii. More than two decades later, the company has built an impressive legacy, managing 250,000 devices across 3,500+ client locations nationwide.

Sun Print’s Managed Print Services (MPS) program has emerged as an industry leader, serving a diverse range of sectors—including Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education. Their commitment to innovation, efficiency, and client success continues to redefine modern print management, empowering businesses with cutting-edge solutions tailored to their evolving needs.

At Sun Print Management, the future of printing isn’t just about technology—it’s about delivering smarter, more seamless solutions that drive real business impact.

Company Description

Founded in 1995 in the Tampa Bay area, Sun Print Management began with a small but dedicated team of five, specializing in IBM/AS400 mainframe services. Their unwavering commitment to excellence quickly opened new doors, leading to a pivotal breakthrough—clients sought a simpler, more efficient way to manage laser printers. This demand sparked the creation of Sun Print’s revolutionary "penny-a-print" program, an initiative that laid the foundation for what is now recognized as Print as a Service (PaaS). Through this model, Sun Print transformed the way businesses approach print device management, offering streamlined solutions that maximize efficiency and cost-effectiveness.\r\n\r\nSteady Growth & Industry Leadership\r\nThrough steady, organic growth, Sun Print Management has expanded its reach nationwide, now overseeing print devices in all 50 states, including Alaska and Hawaii. More than two decades later, the company has built an impressive legacy, managing 250,000 devices across 3,500+ client locations nationwide.\r\n\r\nSun Print’s Managed Print Services (MPS) program has emerged as an industry leader, serving a diverse range of sectors—including Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education. Their commitment to innovation, efficiency, and client success continues to redefine modern print management, empowering businesses with cutting-edge solutions tailored to their evolving needs.\r\n\r\nAt Sun Print Management, the future of printing isn’t just about technology—it’s about delivering smarter, more seamless solutions that drive real business impact.