Customer Care Agent

Position Summary Responsible for timely and effective scheduling of patients for multiple offices and modalities Demonstrate an understanding of modalities offered at each location and hours of operation Modalities include Mammography, MRI, CT, Ultrasounds and more Comfortability with communication between patients, clinical offices, and physicians Knowledge of medical insurance and patient demographics preferred Hybrid Schedule Desired Professional Skills and Experience Experience with scheduling and/or medical billing application preferred Excellent dictation, communication skills, and telephone manner Knowledge of Radiologic modalities preferred Ability to work independently and multi-task Why Radiology Partners Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. Compensation Reviews, Career Growth Opportunities Generous PTO Plans and Paid Holidays Proudly Certified as a Great Place to Work for Five Consecutive Years Compensation The hourly range for this position is $19-$25. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Equal Opportunity Employer Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. E‑Verify Radiology Partners participates in E‑verify. #J-18808-Ljbffr