Office Operations (French Bilingual)

Office Operations (French Bilingual)

J. J. Keller has a remote Office Operations (French Bilingual) opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts who clients rely on to off-load the time consuming / complex tasks of managing driver safety and vehicle compliance. As a Document Review Specialist you will be responsible for auditing various documents on behalf of our clients in a metric driven environment. This position will also be responsible for translating documents from Canadian French to English.

Benefits and Perks

• $20 - $22/hr.
• 17 days of PTO + 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews + Merit Increases + Quarterly Bonus Program
• New Hire On-the-Job Training
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match + Company-funded Profit Sharing

Job Responsibilities

• Audits driver qualification documents and drug & alcohol information for clients.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information.
• Updates information in all applicable systems.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities.
• Adheres to the department's data security policies pertaining to Personal Identification Information.
• Reviews, interprets, and translates driver qualification and compliance-related documents from Canadian French or Spanish into English to support service delivery and regulatory compliance.
• Communicates effectively with internal and external stakeholders regarding information contained in French- or Spanish-language documents.

Qualifications

• Experience/Education: High School Graduate or General Education Degree (GED).
• Professional proficiency in reading, writing, and speaking French is required to review, translate and process client documentation.
• 1+ years of experience in a general office setting. In lieu, will consider a combination of experience and post-secondary education.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
• Other Skills/Qualifications: Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs. Strong organizational skills and attention to detail.

Physical Requirements

• Work is performed primarily in a standard office environment.
• Work involves operation of personal computer equipment for extended periods of time.

J. J. Keller provides a competitive benefit package which includes the following (eligibility requirements apply): Medical, Dental, and Vision Insurance, 401(k) and Profit Sharing Plan, etc. The compensation range for this role is $20.00 to $22.00 which varies depending on factors including, but not limited to, a candidate's overall experience and geographic location.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

J. J. Keller & Associates