Application Production Support Analyst - ITSM & ServiceNow
COFORGE Marketing
Coforge in Arlington, VA is seeking an IT Service Desk Analyst to provide first-line technical support for field services applications. You will diagnose issues, manage incidents, monitor performance, and collaborate with cross-functional teams to implement solutions. Strong ITSM knowledge and ServiceNow experience are essential. You will document processes, create user guides, and train junior staff while contributing to SLA adherence and customer satisfaction. #J-18808-Ljbffr COFORGE Marketing
Vacancy posted 4 days ago
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