Barista
Conway Medical Center
Position Summary: The Barista will be responsible for crafting exceptional coffee and tea beverages while providing excellent customer service in a fast-paced environment. Qualifications Education:
- High school diploma or equivalent preferred.
- Three (3) years' experience working as a Barista preferred.
- One (1) year of experience working in a fast-food environment required.
- Customer Service:
- Greet customers warmly and take their orders accurately and efficiently.
- Provide knowledgeable responses to questions regarding menu items and ingredients.
- Maintain a friendly and approachable demeanor throughout customer interactions.
- Beverage Preparation:
- Prepare espresso-based drinks, teas, and other beverages following recipes and quality standards.
- Operate coffee brewing equipment, grinders, and other machinery correctly and safely.
- Ensure beverages are prepared quickly without compromising quality.
- Quality Control:
- Uphold high standards of beverage quality and consistency.
- Monitor freshness of ingredients and discard expired items promptly.
- Taste-test drinks regularly to ensure adherence to taste and presentation guidelines.
- Cleanliness and Maintenance:
- Keep work areas, equipment, and utensils clean and sanitized.
- Follow all food safety and sanitation procedures.
- Perform routine cleaning and maintenance tasks for equipment.
- Team Collaboration:
- Work collaboratively with team members to maintain a smooth workflow.
- Communicate effectively with colleagues and supervisors to ensure efficient operations.
- Assist in training new baristas as needed.
- Cash Handling:
- Process customer payments accurately using POS systems.
- Handle cash, credit, and debit transactions responsibly.
- Maintain accurate cash drawer balances at the end of shifts.
- Customer Experience:
- Ensure customers have a positive experience through attentive service and a welcoming atmosphere.
- Address customer concerns or complaints promptly and professionally.
- Anticipate customer needs and provide personalized recommendations when appropriate
- Effectively utilize strong organizational skills.
- Consistently display effective verbal communication skills.
- Complete other duties as assigned by department leadership
Vacancy posted 1 day ago
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