Media Production Specialist: Video, Photo & Design Lead

3-5 Years customer service experience Waveguide Position Title: MEDIA PRODUCTION SPECIALIST - GAITHERSBURG, MD Salary: $60000 - $70000 At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment’s challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play – no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients’ meetings and events so they can focus on what matters most – their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions. If that sounds like you, then you’re looking for us, and we’re looking for you. Job Summary The Media Production Specialist is responsible for the management and execution of a full media production pipline for internal communications. This includes project intake, scope meetings with clients, execution of projects ranging from photography and videography to video editing and graphic design, and on-time delivery of finished projects to clients. This role is responsible for the accurate and timely delivery of media projects to stakeholders and clients. Responsibilities Project Intake: receiving requests and logging them in the tracking system, ensuring timely updates on progress Client Communication: meeting and working with clients to specify scope of each project, documenting in detail the request and the goals for the final deliverable project. Photography: Event Photography, Headshot Sessions, and photo processing for client-run events onsite. Videography: Videos on a wide variety of topics, ranging from internal PSA communications to training videos to corporate comms. Projects range from 30 seconds to 5 minutes with editing, or simple editing and cleanup of meeting recordings. This role will be responsible for planning, filming, and editing these projects. Graphic Design: Develop and deploy creative content for digital signage leveraging Adobe Creative Suite, including still images and video content. Photo/Video Editing and Motion Graphics: Leveraging Adobe Creative Cloud to edit videos together, process photos, and add any requested motion graphics (ie. Lower thirds) to video projects. Ensures key stakeholders are kept aware of project progress and completion, including review and feedback of drafted projects. Is receptive to feedback, shares it and actions it.Adhering to Hospitality signature look as outlined in the company dress code. Gaining an understanding of the company culture, key areas of activity, and creating “transparency” by serving as an extension of the Firm. Attend training as required. Key Competencies A passion for all facets of media production, including hardware, software, and techniques. A consistently professional approach, including a strong sense of self-respect and integrity, as well as respect for and interest in others. A mindset to take ownership and responsibility within and outside one’s job domain. The ability to work under pressure, prioritizing tasks, and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. Excellent listening and oral communication skills. Thorough working knowledge of Adobe Creative Cloud and photo/video editing basics. Thorough working knowledge of graphic design principles. Working knowledge of Microsoft Office (Word, Excel, Skype, PowerPoint, Outlook). Ability to work independently and excel in a team environment. Self-confidence, willingness to learn, and feeling comfortable with change and coordinating change. To be an advocate for innovation, constantly looking for new ways to improve quality, services, and amenities offered to guests. Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical, and committed to maintaining a high degree of confidentiality Qualifications 3-5 Years Media Production experience, including graphic design and video production 3-5 Years customer service experience High School diploma or equivalent a must Industry-relevant training or technical courses a plus. Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace. #J-18808-Ljbffr Waveguide LLC