Inside Sales Representative

Inside Sales Representative

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for an Inside Sales Representative to work at a cutting-edge manufacturing industry leader in Biddeford, ME. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

Why You Should Apply To Be Inside Sales Representative:

• Competitive salary and stable weekday schedule.
• Work with an innovative manufacturing leader in a dynamic, growth-focused industry.
• Opportunity to develop professionally within a supportive team environment.
• Play a key role in supporting customer relationships and sales operations.
• Gain hands-on experience with ERP systems, logistics coordination, and international shipping.

What's A Typical Day As Inside Sales Representative? You'll Be:

• Managing legacy customer accounts, maintaining active relationships, and proactively communicating order status and delivery schedules.
• Processing customer purchase orders, entering and updating sales orders, RMAs, and related transactions in Microsoft Dynamics AX ERP system.
• Providing order confirmations, lead times, and delivery status updates to customers via phone and email.
• Coordinating domestic and international shipping logistics, including carrier selection, account management, and delivery tracking.
• Liaising with freight forwarders, customs brokers, and internal stakeholders to ensure on-time deliveries.
• Supporting RFQ (Request for Quote) management and preparing quotations for specialized products.
• Providing administrative support to the sales team, generating sales reports, and updating sales-related records.
• Assisting in production meetings, quote meetings, and internal planning sessions.
• Helping with AR collections and supporting the drafting/editing of sales procedures and documentation.

This Job Might Be An Outstanding Fit If You:

• Have an associate degree in business, supply chain management, or related field or equivalent experience (high school diploma/GED with 3+ years relevant experience considered).
• Bring 23 years' experience in inside sales, customer service, order management, or administrative support (preferably in a manufacturing/B2B setting).
• Are proficient with Microsoft Office Suite (Word, Excel, Outlook) and ERP systems (Microsoft Dynamics AX or similar).
• Possess excellent verbal and written communication skills with a professional, customer-oriented demeanor.
• Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Have proficient math skills for estimating, pricing, and reconciliation.
• Thrive working both independently and collaboratively across teams.
• (Preferred) Have experience with international shipping, export compliance, CRM platforms, or quoting software.

What Happens Next

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Inside Sales Representative today!