Medical Liaison

Medical Liaison

Valley View - Roanoke, VA

Overview

Salary Range $17.94 - $23.55 Hourly Level Experienced Position Type Full Time Job Shift Day Education Level High School Travel Percentage Up to 25% Category Nonprofit - Social Services

Description

About CCC:

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

Summary: This position is responsible for developing and implementing a health education and outreach program for at risk, limited English speaking refugees to ensure better prevention practices, understanding of follow up care, appropriate use of health services, and improved coordination with other providers. This is a Grant Funded position which will end 9/30/2026.

Essential Duties and Responsibilities: include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Researches local community resources and develop a network of health and mental health providers.
• Ensures that refugees maintain access to health and mental health providers.
• Provides on-going orientation and training for service providers to ensure they understand the refugee populations in the community.
• Coordinates the initial PCP appointment and handles other medical needs referenced in overseas medical records through proper providers.
• Coordinates follow-up services or appointments as needed.
• Facilitates the incorporation of the refugee's health needs into the Comprehensive Resettlement Plan.
• Facilitate the delivery of mental health services through the coordination between the resettlement office staff and the local Community Services Boards.
• Assist the resettlement staff with emergency refugee health needs.
• Facilitate training for (i) resettlement staff on health orientation for refugees; (ii) community services boards mental health staff; (iii) local health district refugee medical screening nursing staff; (iv) refugees.
• Facilitates Workshops on Medicaid and Health Insurance and other health wellness events for specialized groups (women)
• On an as needed basis and in coordination with the refugee resettlement staff, may interview clients to obtain a non-professional assessment of their health needs.
• Maintain detailed files of service providers for health care, health education, transportation and interpretation
• Prepare monthly reports as required by the Resettlement Division.
• Case Management
• Represents the Agency in the community and workplace in a professional and ethical manner.
• Demonstrates sensitivity to the service population's cultural and socioeconomic characteristics.
• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
• Utilizes a basic knowledge of Microsoft Office applications.

Qualifications

EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required with three years of related experience. Ability to speak Dari, Pashto, Farsi, Hindi, Nepali, Swahili, Kirundi, Kinyarwandan, Urdu, Arabic, Spanish, French, or Ukrainian strongly preferred.

Full-time Employee Benefits:

Retirement savings – After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That's an 8% annual contribution to your retirement savings!

PTO – earn 16 days off for vacation, sick, or personal time in your first year. This goes up to 22 days in your second year and keeps climbing every five years.

Holidays – Enjoy eleven paid holidays

Other paid leave at no cost to employees – bereavement, short-term disability, long-term disability, paid parental leave

Virginia Credit Union memberships

Employee Assistance program – Free services including five free confidential consultations with a mental health professional

Medical Insurance – a choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Dental Insurance – a choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.

Vision Insurance

Life insurance – paid by agency with option to purchase additional coverage

Other insurance benefits – flexible spending accounts including dependent care, health savings account (for qualified HDHP participants), legal resources