Lead Distribution Staff

Lead Tuxedo Staff - Outbound

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company's brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion . At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive place to work.

About the Job

As a Tuxedo Outbound Lead, you must be dependable, responsible, and able to work at a fast pace while, being able to occupy yourself with new tasks as needed. This includes properly monitoring the efficiency, productivity, and overall workload of your team. You must also be a team player with a solid work ethic who is always prompt, on time, and committed to maintaining consistent work attendance. It will also be important that you display exceptional attention to detail as well as the adaptability to move to a different position in the shipping environment as required.

What You'll Do | Key Accountabilities

The responsibilities of the Tuxedo Outbound Lead Distribution Staff will consist of but are not limited to the following:

• Assist management in providing hands-on leadership while performing day to day tuxedo activities on the warehouse floor to ensure daily workload is completed in a timely and efficient manner

• Work closely with management and team members to ensure merchandise are processed and products are delivered in compliance with business requirements, on schedule, and within budget

• Track information to facilitate the flow of merchandise via Oracle

• Scan trollies of tuxedos and their locations

• Perform processes such as sorting to rail, restocking by zone, and processing locates

• Troubleshoot and resolve missing items and kicked reservations

• Demonstrate knowledge of allowable substitutions when needed

• Provide hands-on leadership on the warehouse floor to train, inspire, and motivate the work of hourly warehouse team members in order to achieve desired results in productivity, teamwork, safety, quality, and job knowledge

• Assist in assuring the inventory of merchandise is in the proper designated areas

• Participate in management training exercises and attend daily department meetings

• Suggest and recommend improvements that would further increase departmental performance

• Ensure warehouse material handling equipment and tools are operating properly and safely so that employees are able to perform their job functions without interruption

• Advise management of any breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment

• Assist with overseeing employee performance and provide regular coaching, communication, and feedback on production goal and expectations

• Effective time management, conflict management, and problem-solving skills to identify and resolve discrepancies

• Provide proper follow-through and maintaining a good flow of communication with management and all personnel

• Maintain professional and strong working relationships with team members, management, customers, and vendors while ensuring prompt and courteous customer service

• Help maintain and promote positive employee relations and morale whenever possible by practicing good servant leadership principles in a contextual environment to always promote teamwork

• Contributes to building and fostering a positive team spirit and support company's goals and objectives by providing outstanding performance and customer service

• Ensure employees attend required safety meetings and report Workers' Compensation injuries to management immediately

• Ensure a safe working environment in compliance with OSHA regulations

• Complete special projects as needed, and any additional duties assigned by management team

Skills & Experience

• High School Diploma or Equivalent required, additional education is a plus

• Minimum of one year's experience in a fast-paced, high-volume distribution center environment with strong work ethics and a high degree of excellence

• Prior working experience in a production, distribution, and warehouse environment

• Basic knowledge of computer skills in Microsoft Office products including Word, Excel and Outlook and the ability to learn proprietary programs

• Working knowledge of Oracle reporting software, a plus

• Prior experience in the use of warehouse material handling equipment and tools

• Good communication and people skills are required with excellent command of the English language

• Demonstrated ability to motivate, encourage, and lead team members

• Must have strong commitment to quality and ability to provide outstanding customer service

• Excellent attention to detail, ability to follow directions and apply problem-solving skills to identify and resolve discrepancies

• Good mathematical and counting skills required

• Highly motivated and high initiative in providing proactive efforts in seeking solutions to problems and willingness to take on new tasks, challenges, and opportunities

• Good organizational, analytical, multitasking, and follow-up skills

• Must maintain a professional and positive attitude at all times with the highest level of customer service

• Must possess good judgment and fairness when making decisions, and in coordinating and assigning work to team members

• Must be goal oriented and task driven to meet deadlines

• Possess a sense of urgency to work in a time sensitive, fast-paced team environment

• Ability to work in all areas of production in Tuxedo department and other duties assigned by management

Reporting - Working Relationships

Reports directly to Tuxedo Management.

Work Environment, Physical & Mental Demands

• Continuously standing, walking, sitting, reaching and working overhead, climbing, balancing, stooping, bending, kneeling, squatting, stretching, crouching, and crawling

• Frequent use of hands and fingers for grasping, reaching, pulling, and pushing

• Frequent use of ladders and/or lift equipment

• Frequently lifting and/or moving up to 50 pounds or more

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com.