Tech Writer

Tech Writer

We are seeking a Technical Writer responsible for producing clear, concise documentation that supports enterprise-scale products, services, and governance. This role translates complex technical concepts into plain language for diverse audiences. Ideal candidates are detail-oriented, organized, technically savvy, and experienced in creating documentation for large enterprise environments.

Key Responsibilities

• Creating and maintaining documentation of many types, including policies, plans, standards, guidelines, procedures, and playbooks.
• Partnering with Governance Risk and Compliance, Engineering, and leadership teams to gather information and ensure accuracy.
• Translating complex technical and architectural concepts into simple, plain, and actionable language.
• Building diagrams, process flows, and visual aids to support the understanding of systems and processes.
• Ensuring all documentation meets internal governance requirements, industry best practices, and style guidelines.
• Maintaining structure, version control, and documentation in shared repositories and knowledge systems.
• Continuously refining and improving documentation based on stakeholder feedback.

Required Qualifications

Experience: 3–7 years of experience as a Technical Writer in an enterprise, technology, or SaaS environment. Applicants must have a proven technical writing background with the ability to provide writing samples of white papers, policies, and software-focused documentation. A strong emphasis on owning and driving documentation creation is required.

Technical Skills: Proficiency with documentation tools such as Confluence, SharePoint, or Markdown, and diagramming tools like Visio or Lucidchart. Able to create a variety of diagrams; tooling expertise is helpful but not the primary focus.

Preferred Qualifications

• Experience in cybersecurity, compliance, or risk management.
• Familiarity with NIST, ISO, SOC2, PCIDSS, or other security frameworks.
• Knowledge of software development, cloud technologies, or IT infrastructure concepts.

Work Environment

This position follows a hybrid work model, with remote work on Mondays and Fridays and onsite presence required from Tuesday to Thursday.