Front Desk Receptionist

Job Description

Job Description

This is one of our best positions - check it out!Company: Sleep Inn and SuitesLocation: Norman, OKJob Title: Part-time Front Desk ReceptionistPay: $13 - $15 per hourSchedule: The Front Desk Receptionist will work part-time, primarily during evening and weekend shifts, specifically from 3 PM - 11 PM. This hospitality role also allows for flexibility during quieter periods, giving you the opportunity to manage any additional tasks or relax as needed.WHAT SETS THIS CUSTOMER SERVICE ROLE APART:Paid time off (PTO)Bonus StructureCompany PartiesFlexible ScheduleYOUR DAY AS A FRONT DESK RECEPTIONIST:In this part-time hospitality position, your day will begin with warmly welcoming guests as they arrive at our hotel, establishing a positive first impression. You will be responsible for efficiently managing the check-in and check-out processes and maintaining communication with guests through phone calls and emails. Throughout your shift, you will engage in data entry tasks and ensure that guest records are accurate within our systems. Utilizing QuickBooks for billing and invoicing will also be part of your responsibilities. Keeping the front desk area organized and well-stocked will be essential, as you will provide guests with information regarding our services and policies. When addressing guest concerns or complaints, you will do so promptly, ensuring a satisfactory resolution and a pleasant experience for all visitors.READY TO JOIN US?We focus on fostering an authentic and welcoming atmosphere for our guests and team members alike. Our dedication to outstanding customer service is at the heart of our operations, as we work to make every guest's stay memorable. We offer our team flexibility, excellent benefits, and a supportive workplace culture. Additionally, we provide opportunities for growth within the company, helping you to enhance your skills and advance your career. Join our dynamic team that genuinely cares about its members and guests!Liking what you're hearing? All that you need is:Strong customer service skills and a friendly personalityComfortable with data entry and basic computer tasksFamiliarity with office softwareGood organizational skills and attention to detailAbility to lift up to 25 poundsAbility to maintain a clean and organized front desk areaKnowledge of QuickBooks is a plus. Experience in a front desk or receptionist role is also helpful. Bilingual candidates are welcome to apply! Join our amazing hospitality team today! Our application process is mobile-friendly and quick. We look forward to hearing from you.Must have the ability to pass a background check.