Volunteer Program Manager

Job Description

Job Description

Volunteer Program Manager

Make a Difference in Your Community. HIRTA helps older adults, veterans, and individuals with disabilities get where they need to go and stay connected to their communities. As Volunteer Program Manager, you will lead and grow the program, building a network of dedicated volunteers and community partners that keeps neighbors independent and engaged.

At a Glance

• Pay: $45,000 - $50,000 annually
• Schedule: Full-time, 7:00 a.m. - 4:00 p.m., with flexibility for community events and outreach
• Benefits: Comprehensive benefits package, including IPERS retirement

What You’ll Do

• Build and grow the volunteer community: Recruit, onboard, and retain volunteers through active outreach in the communities we serve.
• Lead a team of volunteers: Supervise and mentor providing guidance, support, and direction.
• Tell our story: Support marketing and community education efforts that raise awareness of HIRTA’s services and attract new volunteers.
• Track what matters: Collect, review, and report program statistics that show the program’s impact
• Keep the program running smoothly: Process mileage reimbursement claims and maintain current volunteer documentation to ensure compliance.
• Collaborate: Participate in regular manager-staff meetings and work closely with HIRTA staff, community partners, and volunteers.
• Put people first: Bring a person-centered approach to every interaction.

What You’ll Bring

Required

• Passion for working with volunteers and the communities HIRTA serves
• A self-starter mindset: you take initiative and can hit the ground running
• Strong communication and relationship-building skills
• Organizational skills and attention to detail, especially with records, reporting, and reimbursements
• Valid driver’s license, as you’ll use HIRTA vehicles for work-related travel

Preferred (not required)

• Experience in volunteer management, community outreach, or nonprofit/public service work
• Experience supervising or coaching people
• Skill in data tracking and reporting, including spreadsheets and basic database tools
• Experience with public speaking, presentations, or community education
• Familiarity with social media or basic marketing and event promotion
• Experience working with older adults, veterans, or people with disabilities
• Grant writing experience is a plus, but you don’t need it to apply

If you’re excited about building community through service, we’d love to hear from you, even if you don’t check every box. Submit your application and tell us what draws you to this work.

HIRTA is an Equal Opportunity Employer where we value diversity and strive to expand representation at all levels of our workforce.