Infrastructure Engineer

Infrastructure Engineer

All of us at Chartway stand united in our strong culture of listening and learning. We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves. All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.

The Infrastructure Engineer is responsible for the management, administration, and optimization of the Credit Union's virtualization, compute, storage, and hybrid cloud infrastructure, with a focus on stability, scalability, security, and modernization. This role supports a VMware-centric environment transitioning to Nutanix hyperconverged infrastructure and hybrid integration with Microsoft Azure, while maintaining legacy VMware platforms and ensuring infrastructure scales securely and reliably with the Credit Union's growth.

Responsible and Accountable for:

• Acts as an owner, guiding technology decisions and efforts that enhance member experience and service reliability.
• Responsible for ensuring that members receive unwavering, exceptional service, reflecting the values and commitment of the credit union.
• Implement, maintain, and support virtualization and hyperconverged infrastructure (HCI) platforms, including Nutanix AHV and Dell VxRails.
• Support and maintain legacy VMware environments (vSphere, ESXi, vCenter) during the transition to Nutanix.
• Administer Windows Server environments, including system updates, patching, and security hardening.
• Perform cluster lifecycle management including upgrades, patching, capacity planning, and health monitoring.
• Ensure documentation, change management, and communication standards are followed for all changes impacting infrastructure systems.
• Execute VM provisioning, templating, migrations, snapshot management, and performance tuning.
• Plan and execute virtual machine migrations from VMware to Nutanix AHV.
• Plan and execute virtual machine migrations to and from Microsoft Azure in a hybrid architecture.
• Assist with the design, implementation, and optimization of hybrid infrastructure integrating Nutanix platforms with Azure services.
• Manage and optimize Azure-hosted virtual machines, storage, and networking integrated with on-premises environments.
• Ensure secure connectivity between on-premises infrastructure and Azure, including VPNs and identity integration.
• Optimize on-premises and cloud infrastructure resources, including Azure-integrated virtual machines
• Develop and maintain system documentation, operational procedures, and infrastructure diagrams.
• Implement automation to improve efficiency using scripting or automation tools.
• Drive continuous improvement efforts to optimize system performance, reliability, and scalability.
• Manage and optimize storage platforms including Nutanix Storage and Pure Storage arrays.
• Utilize enterprise monitoring and alerting tools (e.g., SolarWinds) to monitor infrastructure health and performance, proactively identifying and resolving issues that impact uptime, reliability and user experience. Serve as subject matter expert for the enterprise backup and recovery platform, Rubrik, ensuring automated, secure, and recoverable protection across physical, virtual, and cloud environments.
• Support and maintain virtual desktop infrastructure (VDI) environments.
• Provide Tier 3 escalation support to team members via email, phone, and collaboration tools.
• Lead infrastructure projects including implementations, upgrades, migrations, and technology refresh initiatives.
• Provide technical leadership and mentorship to junior team members, fostering a culture of continuous learning and improvement.
• Must be flexible with scheduling to provide after-hours support for system maintenance, outages, and critical issues; this role does not include a formal on-call rotation.

Knowledge, Skills, and Abilities:

• Required hands-on experience administering Nutanix AHV and Prism (Element and Central) in an enterprise environment.
• Experience supporting hyperconverged infrastructure platforms, with Nutanix required.
• Experience with VMware vSphere, ESXi, and vCenter preferred to support legacy systems and migration efforts.
• Experience supporting hybrid cloud architectures integrating on-premises infrastructure with Microsoft Azure.
• Hands-on experience migrating workloads to and from Azure using native or third-party tools.
• Working knowledge of Azure core services including virtual machines, virtual networks, storage, and identity integration.
• Understanding of hybrid identity, networking, and security concepts in Azure environments.
• Experience managing enterprise storage platforms, with Pure Storage experience preferred.
• Experience with backup and disaster recovery solutions, with Rubrik strongly preferred.
• Familiarity with Windows Server, Active Directory, and enterprise Microsoft workloads.
• Understanding of networking fundamentals including DNS, VPNs, SMTP, and security principles.
• Experience operating infrastructure in mid-to-large (500+ user) environments.
• Ability to troubleshoot across hardware, virtualization, operating system, and application layers.
• Experience supporting disaster recovery planning and execution.
• Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams.
• Knowledge of Agile and DevOps methodologies and their influence on infrastructure.
• Demonstrated experience in automation and scripting to improve infrastructure efficiency, consistency, and reliability.
• Strong analytical, problem-solving, and documentation skills.
• Excellent written and verbal communication skills.
• Maintain current knowledge of industry trends and emerging technologies to inform modernization and infrastructure strategy decisions.

Education and Experience:

• Experience: 5–8+ years of relevant infrastructure engineering experience in enterprise environments
• Education: Bachelor's Degree in Computer Science, Information Technology, Engineering or equivalent experience.
• Nutanix NCP preferred; VMware VCP and Microsoft Azure certifications (e.g., AZ-104) a plus.

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.

Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.