Residential & Commercial Water Heater Solutions Consultant (Field Technician)

Job Description

Job Description

Ready to pair your technical know-how with consultative selling?

If you enjoy educating customers, closing on the right solution, and seeing it through to a clean, code-compliant install, this role is your next step.

What you’ll do

• Recommend and sell replacement water heaters, filtration systems, and related upgrades during on-site visits
• Close the deal by clearly presenting options, pricing, and value
• Install gas, electric, and tankless water heaters to safety and code requirements
• Diagnose, troubleshoot, repair, and maintain hot water systems
• Leverage AI-powered sales coaching tools to review calls and continuously improve
• Educate customers on efficiency, performance, and total cost of ownership
• Keep your truck organized, complete documentation, and leave job sites spotless
• Coordinate with dispatch and installers to finish jobs on schedule
• Pitch in with overtime when emergency calls come in
• Follow all company safety policies and procedures

What you bring

• Sales background preferred—you’re comfortable presenting options and asking for the sale
• 1+ year of relevant field experience (plumbing preferred)
• Excellent communication and customer service
• Capable of lifting 75+ lbs and performing field labor
• Coachable, growth-oriented, and receptive to feedback
• Valid driver’s license and a clean driving record per company policy

Compensation & perks

• Hourly base + weekly commission payouts
• Paid Time Off & Paid Holidays
• Medical, Dental, Vision & 401(k) with company match
• Health Savings Account
• Company service vehicle and gas card
• All tools, equipment, uniforms, and uniform laundering covered
• Life Insurance & Employee Assistance Program

Service environments

Work across residential and commercial settings where customers rely on your guidance and craftsmanship.

Equal Opportunity Statement

*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.