Client Service Manager

Key Responsibilities Work with Account Directors and Account Executives in a team environment. Interact with commercial property and casualty clients to provide daily program servicing and client relationship management. Participate with the account team to conduct exposure analysis, risk assessments, program audits and coverage analysis. Coordinate the communication of program alternatives and manage the underwriting submission process. Travel is required to local clients occasionally and outside the area to visit clients a couple times a year. Minimum Qualifications Bachelor's degree in risk management, insurance or related field or equivalent combination of education and experience. Florida General Lines (2-20) license is required. Minimum of 3 years commercial insurance experience. Proficiency in Word, Excel, and PowerPoint. Effective oral and written communication and negotiation skills. Up-to-date technology skills required to work in a highly automated and paperless environment. Preferred Qualifications Experience with municipality work. Knowledge of Applied systems (TAM and/or EPIC). Advanced training toward AAI or API designations or INS Certification helpful. Our Account Managers are involved in an in-depth analytical and problem‑solving aspect of risk management and excel in a team setting. The key to delivering this value is attracting bright professionals who share our commitment to professionalism, enthusiasm, and excellence. Build a dynamic, rewarding career at Harden, where we engage in a life‑long learning process and fulfill professional and personal aspirations in a family‑friendly, mutually supportive environment. At Harden, we reward associates based upon acquired skills, competencies and achieving client objectives. High performers will find incentives and support they need to fuel their drive and talents. Established in 1953, Harden is one of Florida’s leading independent insurance brokerage and risk management consulting firms. Serving clients nationwide, our professionals provide a broad range of services including employee benefits, commercial insurance, risk management, financial services, personal insurance, and human resources administration outsourcing. As a leader in insurance, risk management and employee benefits services, our consistent execution of detailed service plans centered on client objectives is what differentiates us. Our most critical role is ensuring enterprise risks are managed so that the uncertainty of financial loss resulting from our clients’ unique exposures to loss are minimized. #J-18808-Ljbffr