Vice President of Business Development & Innovation (Los Angeles)

• The VP of Business Development & Innovation is a strategic and hands-on leader responsible for driving technology vision, innovation, and execution across our platforms, live music, production, and entertainment operations


• This role partners closely with Tech, Product, Production, Creative, Operations, Marketing, Ticketing, and Finance to design, implement, and scale technology solutions that enhance live experiences, improve operational efficiency, and support business growth across tours, festivals, and live events


• This is a highly cross-functional role ideal for a technology leader who thrives in fast-moving environments, understands the realities of live production, and can balance innovation with reliability in mission-critical, real-time settings


• This position reports to senior leadership


• Technology Strategy & Leadership


• Develop and own the company’s technology and innovation roadmap aligned with business, operational and creative goals


• Serve as a strategic advisor to executive leadership on enterprise technology, digital transformation, automation and scalability


• Translate business and operational needs into practical, scalable technology solutions that support fast-paced creative teams


• Build strong partnerships across tech, operations, marketing, finance, HR, legal and executive leadership


• Enterprise Technology & Business Systems


• Oversee internal and enterprise technology platforms to support the organization


• Ensure systems are reliable, secure, compliant and scalable


• Lead system integrations and improvements to reduce manual work and increase efficiency


• Innovation & Emerging Technology


• Identify, evaluate and implement emerging technologies (ex: AI, automation, data analytics) to improve business performance


• Lead proof of concept initiatives and pilots, balancing innovation with ROI and operational impact


• Partner with functional leaders to identify opportunities for technology-enabled improvements


• Stay current on trends in enterprise technology, AI, and digital tools relevant to creative and entertainment organizations


• Data, Reporting & Enablement


• Improve data visibility, reporting and insights across teams to support decision making


• Partner cross-functionally on forecasting, planning and technology investments


• Establish data governance and best practices for usage, access and security


• Team & Vendor Management


• Build, lead and mentor internal technology resources and external partners


• Manage technology budgets, vendor relationships, contracts and performance


• Establish best practices for documentation, security, risk management and change control


• Provide clear guidance, tools and support to internal teams using enterprise systems


• Other special projects as needed

Benefits

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)


• WEALTH: 401(k) program with company match, Stock Program Reimbursement


• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets


• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support


• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings


• OTHERS: Volunteer time off, crowdfunding network

• Experience implementing or optimizing various systems


• Comfortable operating in ambiguity and driving change


• Passion for live music, entertainment and enabling great work through smart technology


• Experience managing vendors, budgets and complex technology initiatives


• Experience partnering with creative teams while maintaining operational discipline


• Highly organized with excellent problem-solving and prioritization skills


• Strong understanding of business operations and enterprise technology ecosystems


• Strong communicator able to translate technical concepts for non-technical audiences


• Familiarity with AI, automation, and data-driven decision making tools


• Strategic thinking with a hands on, execution focused mindset


• Experience working in live music, software, entertainment, or similar creative environments


• Proven ability to lead cross-functional initiatives and influence stakeholders at all levels


• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field (or equivalent practical experience)


• Background in scaling technology for growing or evolving organizations


• 10+ years of progressive experience in technology leadership, innovation or enterprise system management


• Must be able to work in open concept office space


• Must be willing to travel to work during holidays, evening and weekend hours, as required, to meet deadlines


• Must be able to tolerate loud noise levels and drastic temperature climates while working on site at various event location