Retail HR Business Partner - People & Performance

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. Field Human Resources Business Partner The Human Resources Business Partner (HRBP) serves as a strategic partner to retail field leadership, providing expert guidance and consultation on people strategies that drive business performance, partner engagement, and an exceptional experience for both partners and pet parents. Working closely with Market Directors, District Managers, and General Managers, the HRBP aligns talent and organizational strategies with business objectives across multiple Pet Care Centers. This role supports all facets of Human Resources, including partner relations, talent management, organizational effectiveness, performance management, workforce planning, compliance, and leadership development, while serving as a trusted advisor who helps leaders build high-performing teams and a culture that reflects Petco's mission and values. Essential Duties & Responsibilities Partner with Market Directors, District Managers, and General Managers to understand business priorities and develop people strategies that drive sales performance, partner engagement, retention, and operational excellence. Build trusted relationships with field leaders by providing proactive HR consultation and strategic guidance that supports both business objectives and the partner experience. Coach leaders on performance management, talent development, succession planning, organizational effectiveness, change management, and leadership capability. Serve as a trusted advisor, equipping leaders with the strategies and tools to effectively manage performance, interpret policy, and resolve conflict. Partner on sensitive employee relations matters to mitigate risk and ensure fair, consistent solutions that strengthen the organization. Analyze workforce metrics including turnover, retention, engagement, staffing, and labor trends to identify opportunities and develop action plans that improve business performance and the partner experience. Partner with Talent Acquisition to develop recruiting strategies that attract and retain top talent across Pet Care Centers. Facilitate talent reviews and succession planning to strengthen leadership pipelines and develop future leaders. Partner with field leadership to successfully implement organizational changes, business initiatives, and enterprise HR programs. Ensure compliance with company policies and all applicable federal, state, and local employment laws while mitigating organizational risk. Collaborate with Centers of Excellence including Employee Relations, Labor Relations, Total Rewards, Talent Acquisition, Learning & Development, and HR Operations—to deliver seamless HR solutions to the field. Champion initiatives that strengthen partner engagement, reinforce Petco's culture and values, and create an environment where partners can thrive while delivering exceptional care to pets and service to pet parents. Serve as the primary HR liaison between the Support Center and field operations, ensuring consistent execution of HR programs, policies, and business initiatives. Support workforce planning, organizational design, restructures, new store openings, acquisitions, and other strategic initiatives as the business evolves.

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For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see About Petco: We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years – from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood – the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. Equal Opportunity Employer statement and browser translation instructions #J-18808-Ljbffr Petco