Target Optical - Licensed Store Manager 1 #Q718 Cleveland West OH

Target Optical - Licensed Store Manager 1 #Q718 Cleveland West OH At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value. Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions.

GENERAL FUNCTION

At Target Optical we live to make our guests happy by making it simple and fun, to see great and look great. The Licensed Target Store Manager delivers this mission by leading a team of high‑performing team members to deliver an incredible experience to each and every guest and in doing so meets all goals and commitments set by the brand.

MAJOR DUTIES AND RESPONSIBILITIES

Ensures Team Members deliver an outstanding guest experience with every guest, every time by consistently modeling and coaching the playground rules Helps Team Members understand that delivering both the Playground Rules and being Guest Ready are the two most important success factors in delighting guests Orchestrates the flow on the floor and is the caretaker to every guest and team member Works with Team Members to develop clear action plans for immediate and future development Ensures every Team Member is accountable to their action plans and commitments Delivers clear motivating and developmental feedback in a timely manner Completes annual performance reviews along with monthly coaching conversations with all Team Members Clearly understands the driving factors for success within their own business Identifies areas of opportunity and creates an action plan for improvement Understands that the guest experience drives the results Develops a professional business relationship with the Target Optical doctor, in applicable states, that ensures the delivery of all components of the convenient, collaborative, and consultative eye exam experience. Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business Ensures a positive and productive Target Host relationship that contributes to growing the business. Meets regularly to discuss performance and collaborate on strategies to build the retail business Recruits the highest caliber talent and maintains a bench of potential applicants Understands how the best performing Team Members work during peak traffic Creates schedules taking into account business trends, forecast and host traffic Owns the business and adjusts schedules as necessary to meet business need Completes payroll weekly Completes new hire and personnel change paperwork Is accountable to store’s shrink percentage Conducts Physical Inventory twice per year Completes monthly Store Visit Form for review with RTL and optical team Ensures all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions Ensures accurate completion of all sales transactions, and utilisation of all sales strategies and resources

BASIC QUALIFICATIONS

Bachelor’s degree or equivalent experience Opticianary License or American Board of Opticials Certification as required by state law 3+ years experience in customer service or retail Critical thinking Recruiting, selection and development of talent Motivating and influencing others

PREFERRED QUALIFICATIONS

3+ years management or supervisory experience Employee pay is determined by factors including geography, experience, qualifications, skills and local minimum wage. A competitive bonus and/or commission plan may also be offered. Benefits include health care, retirement savings, paid time off/vacation, and employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. For reasonable accommodation requests, please call the SpeakUp Hotline at View phone number on click.appcast.io or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, disability and other protected characteristics. #J-18808-Ljbffr Luxottica