Hybrid (6 Weeks Onsite, Then Fully Remote) Call Center Agent For Hospital

Job Title: Patient Scheduling Hours: M-F 8a-5p Training: fully onsite M-F 8a-5p, then fully remote Location: Indianapolis, IN 46219 Start date: 08/252026 Compliance: vaccines + drug test Must haves: Must have high school diploma and 2+ years of call center experience Strong verbal communication skills with the ability to explain complex information in a clear and patient manner Must be able to have in-depth dialogue, conversations and explanations with members can be of a sensitive and/or highly confidential nature. No jumpy tenures and must be self-motivated and motivated to advance your career Job description: 60+ incoming calls daily. Will be accountable for scheduling appointments, following and reinforcing all policies for case scheduling, and communicating information for each scheduled appointment. Will be accountable for auditing and completing electronic documentation of patient and case information in a timely manner, working under pressure to meet deadlines while maintaining a high degree of quality. Must have the ability to communicate effectively and efficiently with patients, peers, and superiors on a daily basis. Interview details: 2 interviews total = virtual interview with me (Reya), final round virtual interview with Supervisor. Job Type & Location This is a Contract to Hire position based out of Greenwood, IN. Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenwood,IN. Application Deadline This position is anticipated to close on Aug 9, 2026. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems