Assistant Manager

Assistant Manager (9419) – Dhanani Group Inc Join our growing Burger King franchise as an Assistant Manager. This role focuses on delivering exceptional customer service and driving operational excellence while fostering employee growth. Who We Are We are a GROWING Burger King franchise with upward mobility, dedicated to customer satisfaction and providing career opportunities for our employees. As our company grows, we look for individuals who share our passion for achieving exceptional results and contributing to the success of our organization. Who You Are Personable, results‑oriented self‑starter, a go‑getter. Team contributor and leader who thrives in a fast‑paced setting. What You Will Be Doing Develop Servant Leaders – puts people and the restaurant first, not yourself. Create memorable experiences – a service experience so good the guest can’t wait to come back. Administration – balances high‑quality employee and guest experience with financial goals. Welcomes new team members and provides training to perform their jobs. Leads inspiring team huddles that motivate and inform the team. Ensures team members receive ongoing training and coaching. Builds the capability of shift supervisors and prepares them for the next level. Consistently thanks the team and celebrates success. Actively coaches brand service behaviors – trains, observes, provides feedback and celebrates. Monitors Speed of Service to ensure delivery of guest expectations. Ensures the restaurant is welcoming and clean. Ensures product quality and operations standards are consistently delivered. Partners with the Restaurant General Manager to create action plans to improve guest metrics. Reviews sales and scheduling to ensure QSC (Quality, Service, Cleanliness) will be met. Ensures accuracy of daily numbers, cash handling and HACCP logs. Reviews inventory efficiencies to create product orders. Evaluates and implements cost controls. Monitors people charts and production planning and makes necessary adjustments. Creates and monitors schedule and manages new team members’ onboarding process. Implements action plans to address employee needs and operational assessments. Education & Experience Required Must have a high school diploma or equivalent. Minimum of 1-2 years supervisory experience. Excellent guest service skills required. Ability to work in a fast‑paced environment. Ability to communicate effectively with guests and team members. Ability to resolve issues in compliance with Burger King standards. Ability to keep employees motivated, resolve conflicts and make hard decisions. Available to work all shifts – open, close, weekends and holidays. Perks & Benefits (Based on Eligibility Requirements) Scholarship Fund Program provides scholarships ranging from $1,000 to $50,000 to Burger King team members, their families and high school seniors. Burger King emergency fund provides short‑term financial assistance to employees who experience hardships due to natural disasters, illness, fires or other unexpected events. Discount program offering discounts on items such as glasses, hearing aids, weight‑loss programs, step‑tracking devices, shoes, etc. Provider finder/cost estimation tool to find in‑network providers and get cost estimates before the visit. Wellness program where points earned for achieving step goals can be redeemed for wellness items. Pregnancy planning tool that helps track fertility, baby growth, milestones, etc. The Company reserves the right to conduct a background check of its employees, and employment may be conditioned on satisfactory results. We are an equal opportunity employer. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other – Food and Beverage Services Referrals increase your chances of interviewing at Dhanani Group Inc by 2x. #J-18808-Ljbffr