Technical Support Analyst, District, Salem Public Schools [SY 2026-2027]

Technical Support Analyst, District, Salem Public Schools [SY 2026-2027] Salem Public Schools: Instructional/Information Technology Services – Salem, Massachusetts Job ID: 5746438 Application Deadline: Posted until filled Posted: May 09, 2026 4:00 AM (UTC) Starting Date: Immediately Job Description Salem Public Schools is an urban public school district enrolling nearly 4,000 students across 11 schools. The district’s vision is to ensure students are locally engaged, globally connected, and fully prepared to thrive in a diverse and changing world. The district values belonging, equity, and opportunity and seeks individuals passionate about urban education and improving student achievement for all. What You’ll Do Support the Instructional Technology Department in 21st‑century learning initiatives, helping shape teaching and learning across the district. In this role you will support hardware and software in schools. Role Responsibilities Provide onsite and remote support for students and teachers using a ticketing system. Manage all aspects of the 1:1 programs, including inventory and repairs for Chromebooks. Deploy Chromebooks and configure Google accounts for staff and students. Monitor Chromebook age and functionality by grade level and coordinate fleet replacements as needed. Assess and repair classroom presentation equipment and coordinate with third‑party vendors for repairs. Develop and maintain workflows to improve turnaround time for in‑house and warranty repairs. Assist and provide backup for other staff as needed. What You’ll Bring We look for candidates with diverse backgrounds and experiences who are motivated to change children’s lives through education. Candidates should be reflective practitioners who value collaboration, challenge themselves, and advance the success of the community. Expectations for Employees Hold a deep commitment to students and families and value diversity; embrace the backgrounds of all community members. Hold high expectations for yourself, students, and colleagues, modeling SPS values and seeking continuous improvement. Build authentic, caring relationships with colleagues, students, and families to support individual and collective success. Embrace feedback, using challenges as opportunities for growth and demonstrating persistence and a growth mindset. Job Requirements Associate’s degree in a related field or three years of experience; or an equivalent combination of education and experience. Fluency in Spanish is a plus. Bilingual candidates and candidates of color are strongly encouraged. Current authorization to work in the United States. Citizenship, residency, or work visa required. Equal Opportunity Employer Salem Public School District is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. We also prohibit retaliation against individuals who oppose such discrimination and harassment or who participate in an equal opportunity investigation. Position Type Full‑time Contact Information HR Manager Collins Middle School 29 Highland Avenue Salem, Massachusetts 01970 Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr Young World Physical Education