Financial Solution Delivery Consultant- Post Acute (Onsite- Overland Park, KS)

Solution Delivery Consultant- Post Acute

The Post-Acute team is dedicated to home health, hospice, palliative care, and private duty. Within the myUnity- Post Acute homecare and hospice EMR, your role will involve contributing to clinical documentation and providing support to streamline billing processes in these crucial areas. Join our team to play a key role in advancing the efficiency and effectiveness of myUnity implementations within the dynamic realm of home care and hospice services.

As a Solution Delivery Consultant in Post Acute, you will prepare and perform system build, testing, and conversion tasks using the implementation methodology. You will perform testing and troubleshooting configurations to enhance solution functionality across various client environments. Consultants will participate in client meetings and internal team initiatives to improve processes and efficiency, identify and report solution status, risks, and issues to clients and project leadership, and work with cross-functional teams to resolve complex issues and escalations. Additionally, you will assist clients and project teams in analyzing current department workflows, maintain client relationships, navigate complex situations to achieve business objectives, and generate documentation for best practices in methodology.

Qualifications Required

• Ability to work onsite in Overland Park, KS
• Bachelor's degree or equivalent relevant work experience
• At least 1 year of health care information technology or systems management implementation or consulting working experience
• Written and verbal communication skills
• Decision making skills
• Flexibility
• Comfort with ambiguity
• Willingness to learn and adapt in a fast-paced, client-facing environment.

Preferred

• Experience with Netsmart EHR solutions
• Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)
• Experience in a clinical setting such as nursing, hospice care, therapy
• Experience within basic accounting principles or Revenue Cycle Management (RCM) Processes or Implementations
• Experience with Salesforce or similar CRM platforms
• General conceptual understanding of AI and automation in the consulting or solution delivery space (e.g., data-driven insights, workflow optimization, intelligent automation)

Expectations

• Potential travel 20% of the time as needed
• Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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