TOPS - Community Manager Specialist

Asset Living is a third‑party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our passion has driven growth from a small property management firm to a trusted ally in real estate. Asset Living’s portfolio spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds. We believe 'Together We Lead, Together We Succeed.' We empower each other to lead by example, collaborate, and evolve. Every voice is heard, every idea valued, and everyone has opportunities to grow. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is known for its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. We are a member of the Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). Together we lead the way and achieve excellence. TOPS Community Manager Specialist The TOPS Community Manager Specialist is a floating leadership role within Asset Living’s internal talent agency (TOPS). This position provides short‑term (1–90 day) on‑site operational leadership to communities experiencing staffing transitions, vacancies, new acquisitions, performance needs, or stabilization efforts. The role mirrors the responsibilities of a standard Community Manager while delivering rapid‑deployment support, stabilizing site operations, and ensuring compliance with Asset Living’s policies, procedures, and service standards. Essential Duties & Responsibilities Operational Leadership & Site Oversight Oversee daily operations of assigned communities in alignment with Asset Living Community Manager expectations. Ensure compliance with company policies, safety practices, fair housing, and operational standards. Conduct daily property walks, risk assessments, and quality checks. Lead the emergency response process for the community while on assignment. Personnel Management Provide short‑term supervision, coaching, and direction to on‑site staff to ensure operational continuity. Support hiring, onboarding, and training needs as requested by Regional leadership. Promote teamwork, stability, and performance during temporary leadership transitions. Financial & Administrative Management Ensure timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting. Support or create budgets/forecasts as assigned; identify trends and recommend corrective actions. Review and approve resident files, leases, renewals, and required documentation. Strategic Leasing Management Ensure leasing and marketing strategies are executed effectively—closure rates, follow‑up, documentation, and reporting. Assist with resident satisfaction initiatives, retention efforts, and event execution. Support leasing teams in achieving occupancy goals and stabilizing performance. Maintenance & Risk Management Monitor service request turnaround times; ensure resident expectations are met. Ensure property appearance standards are maintained through inspections and timely repair oversight. Coordinate with maintenance, contractors, and vendors to ensure work is completed safely and efficiently. Assignment Readiness & Adaptability Rapidly assess operational strengths, gaps, and priorities at each assignment to ensure smooth continuity. Provide high‑confidence leadership during transitions such as turnovers, manager vacancies, or property onboarding. Serve as an Asset Living culture ambassador, modeling best practices and reinforcing departmental standards. Education & Experience High school diploma required; bachelor’s degree preferred. Two to four years of property management experience preferred. CAM or ARM certification preferred. Ability to learn and execute all on‑site software functions. Knowledge of Fair Housing and OSHA requirements. Travel Requirements: Frequent travel required; role may rotate between properties weekly or monthly. Reliable transportation required. This job description is not all‑inclusive. It is a guide of expected duties. The employee understands that the job description is not complete or permanent and may be modified at any time. The employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements. For individuals hired to work in California, Asset Living is required by law to provide a reasonable estimate of the compensation range for this role. The range is specific to California and considers factors such as skill set, experience, and certifications. It is expected that hired individuals would not be near the top end of the range; the decision will depend on individual experience. California Pay Range

$33.65 - $38.46 USD

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