D365 Business Transformation Manager

The Manager of Business Transformation will participate in all phases of BDO System Integration projects. The successful candidate will assist the pre‑sales team by conducting solution assessments, leading and/or participating in Business Transformation Sessions that provide process engineering and requirements gathering at the start of our system implementation projects. The goal is to help clients determine best practices and efficient processes for day‑to‑day operations across all functional areas. After the Transformation phase, the Manager acts as the primary conduit between the client and the BDO delivery team to ensure the application meets agreed requirements. Job Duties Conducts sessions with the Sales teams from BDO and Microsoft to understand the high‑level scope of a potential engagement Works with pre‑sales and delivery teams to organize product demonstrations Prepares budgetary estimates for projects of all sizes, in collaboration with the delivery team and prospective client, supporting the pre‑sales team Assists in preparation of the project SOW Facilitates Executive Alignment and Business Transformation workshops with clients and prospective clients Creates process catalog and maps for key business processes Comprehends each current state process and guides the client in determining the optimal future state process, according to BDO’s Business Transformation methodology Works as a member of the Business Transformation team to collect process requirements and enhancement opportunities for what the future state process must include Provides determination of the general size and complexity of each process in scope for enhancement or replacement by the project Works with the Delivery Manager and Technical Solutions Architect to provide estimates for the future phases of the project In certain projects, participates in the continuing solution delivery, possibly as delivery lead or engagement manager for the project Maintains an ongoing positive relationship with client stakeholders Travel – up to 25%, as needed Other duties as required Supervisory Responsibilities Supervises project teams during transformation workshops and assessments Qualifications, Knowledge, Skills, and Abilities Bachelor’s degree AND eight (8) or more years of industry experience with Business Application delivery, required; OR High School Diploma/GED AND ten (10) or more years of industry experience with Business Applications delivery, required Experience Ten (10) or more years of general business management, required Five (5) or more years general functional knowledge within the Microsoft Dynamics 365, SAP, or Oracle ERP applications for all application areas, required Five (5) or more years’ experience in implementing business process improvements, required Four (4) or more years of experience preparing or reviewing statements of work for implementation projects, preferred Client facing best practice consulting experience, preferred License(s)/Certification(s) Architect level certification with the following technologies: Dynamics 365 Finance, Dynamics 365 Supply Chain, Dynamics 365 Commerce, Dynamics 365 Architecture, preferred Software Experience with one (1) or more of the following solutions, required: Dynamics 365 F&SCM Dynamics 365 Customer Engagement Oracle SAP Infor Proficient with Microsoft Office Applications, required Azure DevOps experience, preferred Language(s) N/A Other Knowledge, Skills & Abilities Strong analytical, problem solving, facilitation, documentation, and communication skills Excellent communication and presentation skills, both verbal and written Excellent interpersonal and customer relationship skills Business process analysis, design, and process flow skills Excels at operating in a fast‑paced technical environment Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $142,000 - $205,000 Maryland Range: $142,000 - $205,000 NYC/Long Island/Westchester Range: $142,000 - $205,000 BDO is an ESOP company committed to delivering exceptional experiences and outcomes for clients, while fostering a culture that values diversity, inclusion, and professional growth. Our purpose is to help people thrive every day, and we offer flexibility and opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. BDO USA, P.A. is an EO employer M/F/Veteran/Disability. #J-18808-Ljbffr BDO USA