Now Hiring: Direct Care Staff (Full-Time) - Mega Touch Concepts Inc.

Job Description

Job Description

NOW HIRING: Direct Care Staff (DCS)

Level III Residential Treatment Facility

Position Overview

Direct Care Staff provide direct supervision and support to youth in a Level III Residential Treatment Facility. This role is responsible for maintaining a safe, structured, and therapeutic environment while assisting residents with daily routines, behavior support, and life skills development in accordance with each client’s treatment plan.

Key Responsibilities

• Provide 24/7 supervision to ensure safety and well-being of residents

• Support behavior management plans and reinforce positive behaviors

• Assist with daily living skills including hygiene, meals, chores, and routines

• De-escalate crises using approved techniques and trauma-informed care

• Complete timely documentation (shift notes, incident reports, behavior logs)

• Transport residents to school, appointments, and community activities (as assigned)

• Maintain professionalism, confidentiality, and appropriate boundaries

Minimum Qualifications

• High School Diploma or GED

• Must be at least 21 years old

• Valid driver’s license with acceptable driving record

• Ability to pass background check, drug screening, and TB test

• Ability to work flexible shifts (days, evenings, weekends, holidays)

Preferred Qualifications

• Experience working with youth in residential or behavioral health settings

• Education in Human Services, Psychology, Social Work, or related field

• Crisis intervention or behavior management training

Skills Needed

• Strong communication and teamwork skills

• Ability to stay calm under pressure

• Consistent and fair in enforcing facility rules

• Strong documentation and time-management skills

Work Environment

• Residential treatment setting for youth with emotional/behavioral challenges

• Physically active role; must be able to respond to behavioral crises

Why Join Us?

• Meaningful work making a difference in youth lives

• Supportive team environment

• Training provided

• Opportunities for growth and advancement