Communications Specialist, Social Media

Role Description

ICF is seeking a Communications Specialist focused on social media to join our team. If you’re passionate about social media, analytics, and the positive impact they can have in solving challenges, we’d love to talk to you. This position is remote, though candidates located on the U.S. East Coast are preferred.

In this role, you will be responsible for executing social media initiatives. You will work closely with clients and internal teams to ensure social media content, posts, and campaigns are strategic, engaging, and aligned with each client’s mission and objectives.

What You Will Do:

• Work closely with account teams to develop and execute social media plans and editorial calendars.
• Create social media content, including copy, creative, and video for various platforms.
• Schedule, publish, and monitor social media content using third-party software, ensuring timely distribution and managing responses.
• Manage analytics for client programs and provide actionable recommendations for improvement.
• Manage a regular cadence of responses to comments on social media platforms.
• Collaborate with creative, paid media, analytics, and client POCs to deliver integrated campaigns.
• Conduct social listening searches and generate reports with insights and recommendations.
• Stay up to date with social media trends and best practices.

Qualifications

• Bachelor’s degree in business, communications, media, or related field and 2 or more years of relevant experience; OR Master’s degree (or higher) in business, communications, media, or related field and at least one (1) year of relevant experience.
• Ability to obtain and maintain a Public Trust; must reside in and be authorized to work in the U.S.
• Must be a US Citizen per federal contract requirements.

Requirements

• Proficiency in graphic or video editing tools (Canva, Adobe Creative Suite, etc.) to support rapid content needs.
• Familiarity with analytics platforms (native and third-party such as Sprout Social, Brandwatch, Sprinklr, or Hootsuite).
• Experience working on federal government contracts, government communications setting, or highly regulated industry.
• Strong writing, editing, and proofreading skills.
• Proven ability to work in fast-paced environments, manage multiple projects, and meet deadlines.
• Familiarity with crisis communications and rapid response on social media.
• Exceptional written and verbal communication abilities.
• Highly organized and capable of managing multiple priorities in a fast-paced client environment.

Benefits

• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
• We will consider for employment qualified applicants with arrest and conviction records.

Company Description

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.

Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.