Tier II Mac/Windows Help Desk Specialist
Sharp Solutions Inc
Sharp Solutions, Inc. in Reston, VA seeks a Tier II Mac support specialist to join a new contract with the United States Geological Survey. The role demands strong troubleshooting skills and the ability to work with diverse teams onsite or remotely. Responsibilities include on-site deskside support, Windows and macOS help, device imaging, BIOS updates, and overseeing security patches. Excellent communication and documentation are essential. #J-18808-Ljbffr Sharp Solutions Inc
- ...Agile Business Concepts is seeking a highly motivated Help Desk Specialist (Tier I/II)to support a 24/7 mission-critical operational environment... ...environments, or mission-critical applications. Familiarity with Windows Server, Linux, Active Directory, Microsoft 365, Exchange,...WindowsFor contractorsShift work
- Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 - Advanced Support) to provide technical assistance to Customs and Border Protection... ...strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at...WindowsRemote jobNight shiftRotating shift
- ...strive to provide services that do more to help the customer improve in all areas... ...Solutions, Inc has an immediate need for a Tier II Mac resource for a new contract Task Order for... ...hardware and software support for Windows and Mac desktops and laptops. Configure,...WindowsContract workWork at officeImmediate startRemote work
$50k - $64k
Astor & Sanders Corporation in Reston, VA is seeking a Tier 2 Windows/Mac Support Specialist to provide hands-on hardware and software support for desktops and laptops, configure printers, and assist with file shares and permissions. The role is onsite in Reston with a...WindowsFull time$60.78k
...AI is seeking an experienced Tier I Service Desk Agent (Extended Hours) to analyze... ...-service, or upscale to Tier II/III or specialized resolver... ...and remediation approach for Windows endpoints, Microsoft 365 and... ...enterprise IT service desk, help desk, or desktop support environment...WindowsPermanent employmentContract workFor contractorsRemote workShift workNight shiftWeekend workAfternoon shift$57.47k
...Empower AI is seeking a motivated Tier I Service Desk Agent (Junior, Extended Hours... ...or must be escalated to Tier II, Tier III, or a specialized... ...or demonstrated aptitude in help desk, service desk, call... ...support. Working knowledge of Windows 10/11, Microsoft 365 applications...WindowsFor contractorsRemote workShift workNight shiftWeekend workAfternoon shift- .... Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.)... ...related field Advanced experience with Windows and/or Linux system administration... ...: This onsite role requires a mix of help desk, deskside, and VIP support in a secure federal...WindowsFull timeWork experience placementWork at officeFlexible hours
$60k - $75k
...Help Desk Technician, Tier 2Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on... ...manner.Required Technical Experience:Microsoft Windows Desktop OS installation and supportApple / Mac Desktop OS installation and supportMicrosoft Office...WindowsFull timeWork at officeLocal areaRemote work$90k - $95k
...Lake is looking for a Mac Engineer II to work in Ashburn, VA.... ...Intermediate) supports and helps engineer a distributed,... ...execution: resolving Tier II-IV macOS and... ...Operations Provide onsite desk-side, walk-up, and appointment... ...teams (cybersecurity, Windows desktop management,...WindowsFull timeContract workPart timeFor contractorsRemote work$16 per hour
...Req ID: 41798 Summary Help Desk Specialist I Tier 1 Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in... ...Knowledge, Skills and Abilities: Working knowledge of Windows OS, Microsoft Office products, Active Directory, and basic...WindowsFor contractorsWork at officeRemote workNight shiftRotating shiftWeekend work$70k - $90k
...resource and technical leader for the service desk. This role requires deep expertise across... .... Key Responsibilities Act as the Tier 3 escalation point for the service desk Support... ...AD, and Entra ID Strong experience with Windows and Apple/macOS environments Strong...Windows- ...Job DescriptionJob DescriptionHelp Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 OperationsJoin... ...diploma or equivalent1+ year of IT help desk, service desk, or technical... ...experienceWorking knowledge of Windows, Microsoft Office, and web-based applicationsStrong...WindowsWork at officeRemote workNight shiftRotating shift
- Empower AI in Reston, VA is seeking a motivated Tier I Service Desk Agent (Junior, Extended Hours) to analyze and resolve IT incidents for a DoW agency with ~13,000 users. This salaried, exempt role relies on your judgement to determine priority and escalation, with critical...Remote job
- Join to apply for the Service Desk Administrator role at SOSi SOSi... ...routing and escalation to Tiers 3 or 4 support. Assist with IT... ...preliminary troubleshooting of Windows/macOS operating systems and all... ...with Apple products (Mac, iPhone, iPad) is a plus. Experience...WindowsWork experience placementWork at officeRemote work
- ...manner. We are looking for a full-time Tier 1-Tier 2 Windows Desktop and System engineer who can be... ...software. Interact with clients directly, help explain technical issues in simplistic... ...issues with Microsoft OS -- Windows 10/Mac OS, and also experienced with...WindowsFull timeWork at officeRemote work
$50k - $64k
Tier 2 Mac/Windows Support Specialist Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Windows Support Specialist candidate . This is a full-time onsite position based in the Reston, VA area...WindowsFull timeContract workWork experience placementWork at office- Iridium Communications Inc. is seeking an IT Services Specialist II to join our Technical Support team. You will diagnose and resolve complex hardware, software, and network issues, manage Tier I escalations, and collaborate with Tier III to deliver reliable service to...
$79.23k - $87.57k
...make a lasting impact. Job Description The IT Operations Engineer II’s role is to design, build, and implement network systems across... ...and experience with Microsoft Active Directory Services, Windows Server OS, Office 365, VMware and Clustering technologies. Strong...WindowsFor contractorsWork experience placementWork at officeLocal area- ...in McLean, VA is seeking an IT Support Specialist to support the DMI IT Helpdesk team. The role involves Windows Server and AD administration, Mac administration, and Microsoft 365 administration... .... The candidate will handle Level I/II helpdesk tasks, configure laptops and...Windows
$65k - $80k
...pressing problems. About The Role We are seeking an IT Help Desk Specialist to own day‑to‑day end user support for a fast‑... ...escalating requests within defined service levels Provide Tier 1 and Tier 2 support for Windows and macOS endpoints, Microsoft 365 applications,...WindowsFull timeFor contractorsFlexible hours- Vinci Construction USA is seeking an IT Support Specialist to join the Technology team in Chantilly, VA. You will be the... ...requests are processed efficiently. The role focuses on Tier 1-2 desktop support for Windows environments and effective communication with staff and...Windows
- ...deployments. Support & Escalate: Provide Tier I/II support for field and garrison sites,... ...Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5,... ...Support: An internal mobility team focused on helping you achieve your career goals Rewards:...WindowsContract workFor contractorsWork experience placementLocal areaRemote work
$81k - $83k
...application process. IT Configuration Management Specialist II Full Time Professional Arlington, VA, US... ...through Friday. Security Requirements: Tier 4 background investigation required;... ...Operations Center coordination, help desk readiness, and Tier 1 knowledge transfer...Full timeTemporary workFor contractorsCasual workWork at officeRemote workMonday to Friday$52k - $94k
...Experience with one or more of the following Windows Server administration tools: WSUS,... ...configuration, and troubleshooting. Tier 2 Help Desk support with some Tier 3 support (75%... ...and talented Information Technology specialists that possess a diverse knowledge/experience...WindowsLocal areaImmediate startFlexible hoursShift workNight shift- ...technical support to employees while maintaining day-to-day IT operations. The role covers macOS and Linux/Ubuntu environments, basic Windows tasks, laptop provisioning, and on-site support for office, lab, and SCIF equipment. Responsibilities include onboarding,...WindowsWork at office
- Empower AI in Reston, VA is seeking a Tier I Service Desk Agent (Extended Hours) to analyze and resolve complex IT incidents on an enterprise service desk serving a Department of War agency with ~13,000 internal users and external partners. The analyst will determine root...Remote job
- Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service... ...resolve more complex problems within the Help Desk staff. Add and delete user accounts... ...of applications software operating on Windows 7, Windows 10 and future versions of Microsoft...WindowsFull timeWork at officeLocal areaRemote work
- ...service experienceIT system qualifications will be required if not already certifiedSkills and AbilitiesCompetent in the use of Windows, MAC and IOS systemsOrganization and time management skillsMust be a self-starter, able to work in a fast paced constantly changing environmentAbility...WindowsRemote workShift workWeekend work
- ...to risk personal failure to help, or challenge the status quo,... ...successful.Systems Support Engineer II - Service Desk The Systems Support Engineer... ...and maintaining Windows Server 2016 and above High-level... ...to troubleshoot Windows and Mac OS related issues at hardware...WindowsFull timeRemote work
- ...is seeking an experienced IT Support Specialist II to provide Tier I/Tier II technical, desktop, and end... ...years of progressively responsible IT help-desk, desktop-support, technical-support,... ...environment. Experience troubleshooting Windows workstations, laptops, operating...WindowsTemporary workLocal areaRemote work
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