Outreach Specialist / Health Coach

Pay or shift range: $24.28 USD to $31.97 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description NMC is currently recruiting an Outreach Specialist / Health Coach in our Population Health Department. The position is full-time (80 hours bi-weekly), generally 8 am - 4:30 pm. Northwestern Medical Center's mission is to provide exceptional health care to our community. Join our high reliability team! With "people" as one of our core values, valuing our employees is a top priority for Northwestern. We care about our employees, their families, and their overall health & well-being. We are proud to offer a generous benefits package, with recognized national carriers, designed to help our people stay healthy, balance work & life responsibilities, protect your assets & plan for a secure financial future. Hiring Range: $24.28-$31.97 Outreach Specialist and Health Coach

JOB SUMMARY

The MHVT Outreach Specialist will address chronic disease prevention and management through the implementation of My Healthy VT (MHVT) Self-Management programs (SMP) and MHVT Health Coach Pilot Program. This includes working within their coverage area to increase awareness of and referral to MHVT programs using a localized approach, including electronic health record (EHR) panel management, local community and provider outreach, coordinating with BP QI facilitators, and connecting with specialty practices to ensure MHVT programming is offered to patients, particularly when specialty services have a wait list.

PRE-REQUISITES

Education: Associate Degree, or High School degree with 3 years of relevant experience, and NBC-HWC health coach credential Experience: Administrative and health coaching experience. At least two years working in health promotion, health education, health administration, nutrition, and/or self-management or other health promoting programs. Other Skills: Strong written and verbal communication skills. Strong sense of organizational commitment, customer orientation, performance focus, and self-management. Proficiency in Microsoft Office applications such as Outlook, Excel, and Word required. Proficiency in Web meeting platforms such as Microsoft Teams. Grant management skills. Use tact, diplomacy, and professionalism at all times, Ability to work independently and meet stated goals. Commitment to excellent and culturally responsive customer service and communication. Proven ability to work collaboratively with individuals and groups. Certifications: NBC-HWC credential

RELATIONSHIPS

Reports To: Manager, Population Health Other Contacts: Blueprint Program Manager in Lamoille County, Vermont Department of Health Self-Management Program Coordinator, Health care providers

ESSENTIAL FUNCTIONS

Actively participate in the statewide MHVT meetings and collaboration Refer to MHVT programs as appropriate Provide targeted outreach to local community agencies, like Senior Centers, Agencies on Aging, congregate meal sites, libraries, pharmacies and health clubs Participate in local events and marketing opportunities, such as health fairs, community health events etc. Host MHVT workshops in accordance with training and availability Connect with patient-facing staff at health care practices and specialist practices in Franklin/Grand Isle/Lamoille Counties to ensure MHVT workshops and health coaching are offered to patients Work alongside physicians, nurses, dietitians, therapists, and other professionals to support patient or client behavior change Provide one-on-one health coaching to NMC patients and MHVT program participants Support and empower patients through goal setting, accountability, and culturally sensitive health coaching Offer health coaching to all patients with the goal of preventing, delaying or managing chronic conditions. When appropriate, referrals will be made to MHVT for workshops including Chronic Pain, Chronic Disease, Diabetes Prevention and Management, High Blood Pressure, and Quit Smoking Conduct pre-and post- MHVT Health Coach Pilot assessments with patients Commitment to cultural competence, consistently respecting and supporting people across cultures, races, ethnicities, bodies, abilities, genders, and identities. Demonstrate thorough understanding of social determinants of health Adhere to ethical and professional standards of Northwestern Medical Center Adhere to HIPAA confidentiality regulations Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Northwestern Medical Center