Warehouse Specialist / Senior Specialist

Warehouse Specialist / Senior Specialist

Location: Oklahoma City, OK (GMP Site)| Department: Supply Chain | Type: Full-Time | Level: Dependent on Experience

ABOUT THE ROLE

The Warehouse Specialist manages day-to-day cGMP warehouse operations, including material receipt, quarantine/release segregation, staging, issuance, and cold-chain/ambient shipping. Because we operate in a highly regulated pharmaceutical CDMO environment, this position requires strict adherence to Good Documentation Practices (GDP) and pristine record-keeping. Success in this role requires a compliance-first mindset, extreme precision, high personal ownership, and customer service orientation to both internal and external customers. 

KEY RESPONSIBILITIES

· Good Documentation Practices (GDP) & Audit Readiness: Execute precise, contemporaneous documentation for receiving, material transfers, issuance, and outbound shipping with zero tolerance for record-keeping shortcuts. Maintain audit-ready paper and electronic logs.

· Receiving, Segregation & Inventory Control: Perform GMP receiving, quarantine/release/rejected material segregation, cycle counts, and expiry tracking. Actively support clean dataset preparation and master data hygiene to enable future ERP deployment.

· Picking, Staging & Batch Support: Accurately pick, stage, issue, and return materials and consumables for GMP and non-GMP manufacturing runs according to strict SOPs.

· Cold-Chain & Outbound Shipping: Prepare, package, and document temperature-sensitive domestic/international shipments (15 to 25°, 2°C to 8°C, -20°C, -80°C, -196°C ), maintaining strict chain-of-custody and temperature logs and labeled appropriately according to IATA and CFR 49 regulations.

· Non-Conformance & Facility Care: Promptly report material discrepancies or documentation errors in partnership with Leadership and Quality Assurance. Maintain clean, compliant, and safe warehouse zones.

QUALIFICATIONS & REQUIREMENTS

· Education: High school diploma required; Associate or Bachelor’s degree preferred.

· Experience & Title Level: Experience levels determine title (Specialist: 1–3 yrs; Senior Specialist: 3–7+ yrs). Prior experience in a regulated environment (cGMP, Pharma, Medical Device, or Dietary Supplements) is required. 

· Compliance & GDP Mindset: Demonstrated understanding of cGMP and Good Documentation Practices (GDP). Must view physical/electronic record-keeping as equal in importance to physical material movement. Must have legible penmanship.

· Data & Systems Discipline: High detail orientation with logs, lot numbers, and spreadsheets. Readiness for future ERP integration (e.g., Infor, SAP, NetSuite).

· Logistics & Cold Chain: Experience handling temperature-controlled materials and preparing regulated cold-chain shipments. Certification in Dangerous Goods Shipping per IATA and 49 CFR Parts 100-185 a plus.

· Physical Requirements: Ability to lift up to 50 lbs, operate warehouse material handling equipment safely, and work in ambient and cold-storage environments.

CORE COMPETENCIES

· World-Class Service & Cross-Functional Partnership: Views Supply Chain as a premier service provider to every internal functional group and an advocate for external clients. Collaborates seamlessly as a team player, ensuring accurate material tracking and precise usage reporting so client invoicing is prompt, transparent, and error-free.

· CDMO Ownership Mentality: Takes full accountability for assigned tasks in a fast-paced contract manufacturing environment. Recognizes that every log entry, material transfer, and batch kit directly impacts client timelines, product quality, and regulatory compliance.

· Precision & Record Integrity: "If it wasn't documented, it didn't happen." Unwavering focus on accuracy across part numbers, lot numbers, quantities, dates, and sign-offs.

· Process Discipline: Ability to transition smoothly from high-velocity standard warehousing to the deliberate, methodical, and compliant pace required by pharma/GMP manufacturing.