Front Counter Agent

Job Title

At Avis Rent A Car we strive to provide a first class experience for our customers and employees alike. Our culture is one of unity, diversity, respect for others, and doing the right thing every time. We are committed to finding quality individuals who share these same values and belief.

Job Responsibilities

• Operate the computer counter open and closing contracts
• Clean vehicles (washing, vacuuming, etc.) and prepare for rental
• Address customer inquiries, such as, explanation of charges, vehicle damages, directions, etc.
• Promote and sell coverages and upgrades
• Perform general office duties such as answering phones, photocopying, and maintaining a clean and professional work space
• Support a team environment by assisting other agents and/or other areas when needed

This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.

Benefits

• Hourly base pay plus an extremely lucrative commission/incentive plan.
• Medical, Dental, Vision & 401(k) for full time employees.
• Full training to learn the business and better your career.

Requirements

• High School Diploma or equivalent
• Must work weekends
• 1 year of customer service experience (retail, sales, or travel industry preferred)
• Professional communication skills and problem resolution experience
• Proficient in general office equipment i.e. fax machines, photocopiers, etc.
• Must have a valid driver's license with no more than 2 incidents or accidents in the past 3 years
• Must be able to pass a drug and background check