Fitness Club Service Associate

Job Description

Job Description

Hawthorn Farm Athletic Club is hiring a part-time service team member. We are looking for morning and evening weekday availability. Service team members are assigned to the front desk, the club attendant, and drop-in child care.

Join our incredible culture and friendly, healthy community! Opportunity to begin work now! All applicants are welcome.

Based on skills, interests, and background, you might also work in another club area, such as Group Exercise, Rockwall, Recreation, or Aquatics. We'd love to learn more about you!!!

If you love being active and want to be around health and fitness. If you are reliable and responsible, Apply Now! Your application will really stand out if you send a follow-up message with which shifts you are available for and what attracts you to the position!

Hawthorn Farm Athletic Club supports each person on their unique journey of wellness. As a member of our team, you will use your skills to take great care of our members and the facility. You’ll be a key member of the overall team for a well-rounded work experience. A locally owned leader in excellence, we communicate well, work hard, and support one another for long-term well-being. If this sounds like something you'd like to be a part of, Apply Now!

$16.80 - $17 hourly

• Ensure a clean, neat, and well-stocked facility. This includes towel service management, locker cleanouts, amenity stocking, and related.
• Be an integrated “Whatever is needed” member of HFAC's team culture. Be able and willing to work at events, the front desk, cleaning, completing a report, or some other duty.
• Handle concerns and challenges with a problem-solving mindset.
• Greet and welcome guests and members in a polite and professional manner.
• Answer questions and connect customers to the correct information, whether on the telephone or in person.
• Communicate, execute, and enforce HFAC policies and procedures.
• Follow directions. Be highly responsive and responsible to others.

• Comfortable taking telephone calls and mitigating stressful situations
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

• High-energy and outgoing, welcoming to all ages, genders, fitness levels, and backgrounds.
• Having experience with fitness, yoga, sports, recreation, or team activities is a plus.
• Must be CPR/First Aid Certified or receive your certification within 60 days of hire.
• Must exhibit the ability to learn new software programs.
• All applicants are welcome. We are especially looking for weekday morning and midday availability at this time.

Hawthorn Farm Athletic Club (HFAC) is a locally owned, independent wellness community where people come to move, connect, and feel their best. More than just a gym, HFAC is a place where members and staff alike take pride in being part of something personal, supportive, and genuinely welcoming.

We’re known for our commitment to quality, from expert coaching and thoughtful programming to the relationships we build every day on the fitness floor. Whether someone is just starting their wellness journey or has been with us for years, they find consistency, encouragement, and a sense of belonging here.

At HFAC, our team plays a vital role in shaping that experience. We value people who care about what they do, who bring energy and authenticity to their work, and who want to be part of a club that prioritizes both results and relationships.