Security Guard Luxury Retail Environment

Security Officer - Luxury Retail

Location: Miami, FL 33137 (in-person)
Pay: From $26/hour
Position Type: Full-Time
Shift time: 9:30 AM - 8:00 PM

About the Role

We are seeking a professional and composed Security Officer to support a high-profile luxury retail environment in Miami. This role requires a strong presence, sound judgment, and the ability to balance security awareness with a refined guest experience.

The ideal candidate is comfortable managing high foot traffic, understands access control and crowd dynamics, and can operate confidently in a visible, client-facing role where discretion and professionalism are essential.

Key Responsibilities

• Maintain a professional, welcoming, and authoritative presence
• Greet and guide guests while supporting a calm, orderly environment
• Monitor entry and exit points and manage access as appropriate
• Observe and manage crowd flow during peak periods
• Provide clear direction and support during busy hours or special activations
• Receive and track deliveries, packages, and high-value items
• Identify and discreetly address suspicious or disruptive behavior
• De-escalate tense situations using calm, respectful communication
• Communicate effectively with store leadership regarding incidents or concerns
• Maintain confidentiality regarding clientele, staff, and internal operations
• Uphold grooming, uniform, and conduct standards consistent with a luxury setting
• Provide on-site leadership and oversight when needed, ensuring standards and expectations are consistently met

Qualifications

• Valid Florida Class D Security License (required)
• Minimum 5+ years of supervisory experience in security, law enforcement, military, corrections, or related field (required)
• Prior experience in law enforcement, military, corrections, security, or door/crowd control strongly preferred
• Experience managing entry control or high-volume guest environments is a plus
• Strong situational awareness and decision-making skills
• Excellent communication and conflict de-escalation abilities
• Ability to remain calm, alert, and professional under pressure
• Reliable transportation and consistent punctuality

Compensation & Benefits

• From $26/hour
• Paid sick time
• Full-time, consistent schedule
• Professional, structured work environment

Additional Details

• Standing and active monitoring required for extended periods
• Position is in-person at a Miami luxury retail location
• Consistent availability for the posted schedule is required