Program Coordinator

Program Coordinator Job No: SUPPC2614709 Location: Milton Empower Change - Support Projects That Shape Our Future Position: Program Coordinator Location: Support Centre, Milton Employment Type: Permanent, Fulltime Remuneration: $92k - $102k + Super + Salary Packaging (enjoy up to $15,990 of your salary tax-free) Lutheran Services is seeking a dynamic and experienced Program Coordinator to join our team at Support Centre. This is a growing space, where you will be at the centre of our ambitious growth strategy to double the number of people we serve by 2030. In this role, you will support the Strategic Project Management Office (SPMO). As a Program Coordinator within our Strategic Project Management Office (SPMO), you’ll play a key role in strengthening project delivery across Lutheran Services. This role is perfect for someone who thrives on structure, accuracy, and enabling others to succeed. About the Role: This role strengthens program governance, supports project teams, and ensures consistent, high-quality delivery across the organisation. You’ll work closely with program managers, executives, and stakeholders to keep projects moving smoothly, accurately, and transparently. Key responsibilities include: Coordinating program activities, meetings, workshops, and governance forums Supporting project managers with scheduling, documentation, risk/issue management, and administration Managing program inboxes, information flow, and stakeholder enquiries Maintaining templates, registers, and shared workspaces Conducting quality checks to ensure alignment with SPMO frameworks Preparing consolidated reports, dashboards, and governance updates Maintaining accurate data across systems, registers, and schedules Supporting budget tracking, schedule maintenance, and milestone monitoring Assisting with communication materials, presentations, and workshop coordination Contributing to enterprise-level reporting, dependency tracking, and visibility of delivery risks Identifying emerging risks and supporting continuous improvement About You: You enjoy bringing order to complexity and supporting people to deliver their best. You’re proactive, organised, and values-driven, with a collaborative mindset and a passion for quality. Your work helps drive transformation with integrity, discipline, and clarity-creating impact that reaches every service, every team, and every client we support. Demonstrated experience as a Program or Project Coordinator Strong understanding of project management methodologies and practices High proficiency with project management tools, schedules, and budgets Excellent time management and organisational skills Strong stakeholder engagement skills across all organisational levels Ability to thrive in fast-paced, changing environments A self-starter mindset, strong teamwork, and excellent interpersonal communication (Desirable) Project management certification or willingness to work toward it About Us: Lutheran Services is one of Queensland’s longest-established not‑for‑profit aged care and community services providers. As we celebrate 90 years of service in 2025, our residential aged care services span 11 homes across Queensland, each committed to delivering excellence in care that upholds dignity, wellbeing, and choice. Our ambitious 5-Year Strategic Growth Plan is reshaping our future from the ground up. With bold targets, visionary leadership, and a relentless drive for impact, we’re scaling our services with the goal to double the number of people we support in the next five years. Why You’ll Love Working With Us: Salary packaging up to $15,990 to increase your take-home pay Learning, development, and genuine career progression opportunities Our "5 to Thrive" wellbeing program Discounts on health insurance, travel, retail, tech, gym memberships and more Supportive leaders who value your contribution A values‑driven organisation with a strong 90‑year foundation and future-focused growth strategy Questions? Contact View email address on click.appcast.io. About Us We draw on our rich Lutheran tradition of caring for everyone - the individual, family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. We are committed to providing safe, respectful and inclusive environments where our staff, residents, clients, children and young people are protected from harm. Safeguarding children is everyone's responsibility, and we promote a culture where the safety, wellbeing and rights of children are always a priority. Together with the congregations that founded us, we've been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland. Use of automated tools Automated tools, including artificial intelligence, are used to help assess applications. 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