HR Manager

Job Description

Job Description

Description:

The HR Manager position exists to translate HR requirements into consistent results, resolve issues as they arise, and maintain operational integrity and quality standards. This position ensures policies become action and employee needs are met with accuracy and reliability. This is a hands-on execution role responsible for delivering day-to-day HR operations across assigned organizations.

Core Functions

• Execute day-to-day HR operations for assigned client organizations, including employee relations, payroll administration, benefits administration, compliance activities, performance management, and core HR administration.
• Serve as the primary HR point of contact for employees and managers, independently researching issues, resolving concerns, and providing guidance within established authority.
• Own payroll administration and oversight for assigned client organizations, ensuring payroll activities are executed accurately, timely, and in compliance with applicable requirements.
• Manage employee relations matters, including issue intake, investigations, documentation, corrective action, performance counseling support, and manager guidance through sensitive situations.
• Administer employee benefits programs, including enrollments, qualifying life events, terminations, audits, reconciliations, and employee communications.
• Supervise, coach, and support HR Services staff to ensure high-quality service delivery, professional development, and accountability.
• Provide coaching and guidance to managers on employee relations, performance management, policy interpretation, and employment practices.
• Support performance management processes, including performance reviews, corrective action, performance improvement plans, and manager accountability.
• Execute compliance activities and maintain accurate, complete, and audit-ready employee records, documentation, reporting, and required filings.
• Maintain accurate HRIS, payroll, benefits, and employee data across all required systems.
• Execute HR project work, including handbook updates, policy revisions, organizational changes, audits, and HR due diligence support.
• Prepare HR documentation, reports, communications, and training materials for internal and client-facing use.
• Other duties assigned.

• Bachelor's degree in Human Resources, Business Administration, or equivalent professional experience.
• 7+ years of progressive human resources experience with demonstrated responsibility across employee relations, payroll administration, benefits administration, compliance, performance management, and HR operations.
• Demonstrated experience advising managers, resolving employee relations matters, administering payroll and benefits programs, and interpreting employment policies and practices.
• Experience working in multi-state environments and applying federal, state, and local employment requirements.

Core Competencies

• Judgment & Discretion: Exercises sound judgment and maintains confidentiality when handling sensitive employee, client, and business matters.
• Accountability: Takes ownership of work, follows through on commitments, and accepts responsibility for outcomes and deliverables.
• Customer Service Orientation: Delivers responsive, professional, and solution-oriented service to employees, managers, clients, and business partners.
• Inclusiveness & Respect: Values diverse perspectives, backgrounds, experiences, and working styles while treating others with professionalism, fairness, dignity, and respect.
• Relationship Management: Builds and maintains productive working relationships while effectively navigating varying personalities and organizational dynamics.
• Human Resources Expertise: Applies knowledge of employee relations, payroll, benefits, compliance, performance management, and HR operations to support assigned organizations.
• Technology & Systems Agility: Effectively utilizes HR technology and business systems while quickly learning new platforms and adapting to changing technologies.
• Problem Solving & Decision Making: Research issues, evaluate information, and implement practical solutions while balancing risk, compliance, and business needs.
• Organization & Execution: Manages multiple priorities, deadlines, and competing demands while maintaining accuracy, quality, and follow-through.
• Communication: Communicates clearly, professionally, and effectively through written, verbal, and interpersonal interactions.

Employment with MDC is on an at-will basis, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. MDC is committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other characteristic protected by law. We comply with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations necessary to enable individuals with disabilities to perform the essential functions of the job.