Customer Service Representative

Customer Service Representative

Location: Salinas, CA

Schedule: Full-Time, Exempt

This role delivers excellent customer service by managing the end-to-end order flow while exercising independent judgment and supporting customer service policies, departmental initiatives, and cross-functional collaboration.

Key Responsibilities

• Order Flow Oversight & Cross-Functional Coordination
• Account Ownership & Independent Judgment
• Regulatory, Data & Commercial Support
• Planning, Projects & Departmental Contribution
• Functional Leadership & Scope

Performs other related duties as assigned.

Required Experience

• Higher professional education (Bachelor / College) working and thinking level OR
• A minimum of 5 years of relevant work experience.

Required Skills & Qualifications

• Ability to work with automated systems
• Proficient in the use of Excel and Outlook.
• Proficient in English, written and spoken is an advantage.
• A valid driver's license.
• Must be an eligible driver under our insurance policy.

Working Conditions

• May work under time pressure during peak activities or emergencies.
• Ability to lift, carry, push, and move items up to 25 - 30 lbs.
• Occasional reaching, bending, or stooping will be necessary to manipulate plants in the field.

Compensation & Benefits

The following information is provided in good faith as a general description of the pay range and benefits for the position posted. The actual compensation offered to the successful candidate is dependent upon experience, skills, education, and other objective job-related factors.

Estimated Starting Salary Rate: $70,000 - $80,000. The starting salary is offered in good-faith, based on role level, skill, qualifications and local market data.

Enza Zaden offers a comprehensive benefits package for full-time employees, including:

• Medical, dental, and vision plans
• Life & disability insurance
• 401k Retirement plan with employer match
• Paid personal and volunteer time off
• Monthly fitness reimbursement
• Eligible for discretionary bonus plan.
• Employee Assistance Program (EAP)

More details about benefits will be provided during the application process.

Enza Zaden as your employer

With more than 3,000 passionate team members across the world, we're on a daily mission to develop the finest vegetable varieties. Our goal? To deliver seeds with that special something: vegetables with better taste, better yields, and better resistance. On our mission to feed the world, we challenge ourselves to gain deeper insights and find the next breakthrough. We grow and innovate together, and everyone's contribution is valued. Throughout our 86 years, our family values, passion, independence and our focus on innovation have truly set us apart. Over 480 million people are eating our vegetables every day, something we are very proud of! Our passion isn't just a trademark; it's our driving force, propelling our rapid growth. If you're ready to explore your potential and thrive in a supportive environment, we welcome you to develop your talents with us. The combination of entrepreneurship, initiative and a healthy dose of determination has made Enza Zaden great and brought us where we are today. Enza Zaden is and always will be in motion: in the past, present and future.

What can you expect from us

As a family-owned company, we support you to thrive in all areas of life, so that you can be successful inside and outside of work.

We aspire to be a good employer that cares for our employees, both during and after their careers at Enza Zaden.

• Active partnership in your professional development (personal growth).
• Tailor-made leadership development programs and global e-learning platform.

Join us for a career that grows with you! Are you curious to know more about Enza Zaden click on this link to our website.

Our Commitment to Accessibility

Enza Zaden is committed to providing an inclusive and accessible recruitment experience. If you require accommodations during the selection process, please let us know.

Equal Employment Opportunity

Enza Zaden is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.