Automotive Maintenance Technician

Automotive Maintenance Technician

Torque by Ryder is immediately hiring a permanent full-time senior-level mobile automotive technician to support our truck fleet in Richland, MS.

Technician positions pay each week:

• Hourly pay: $32.00 per hour based on experience
• Retention bonus: $2000 paid every quarter within the first year
• Schedule: Flexible 40-hour work week (weekend premiums apply) Tuesday-Saturday
• Fuel card and company cell phone provided
• For mobile technicians, work site service vehicle will be provided
• Grow with Ryder: This position provides additional training to level up.

We want the right maintenance repair mechanic technician to join us at Ryder to manage our fleet of light duty trucks.

All the benefits you expect without the wait:

• Medical, dental, vision after 30 days
• Earn PTO starting day 1. Up to 80 hours accrued in 1st year
• Yearly merit pay increases
• 401 (k) company match
• PPE, uniforms, and boot allowance
• Build your skills - paid training
• Safety-first workplace & state-of-the-art equipment
• Top tech competition: Earn $250 $50,000 per year
• U.S. military veterans - extra paid day off
• 15% company stock discount
• Up to $5,000 in tech tuition repayment
• 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
• Employee discounts on tools, vehicles, travel, tech & more

The automotive maintenance specialist IV (AMS IV) will be responsible for interacting directly with customers and ensuring a positive, effective customer experience. An AMS IV will be capable of developing business opportunities, upselling Torque's products and services and supporting non-contractual Torque by Ryder customers. The AMS IV will be fully qualified to perform all diagnosis, repairs, and overhauls/rebuilds on all types of equipment including but not limited to gasoline equipment in a timely manner. Ensuring quality, time standards, customer expectations, cost guidelines and reliability goals are met without supervision.

Requirements:

• High school diploma or equivalent preferred
• Vocational or professional diploma preferred
• 4 years or more in combination of classroom training and work experience
• Noncommercial driver license class E
• Valid commercial driver license (CDL) class A preferred
• State driver's license as required
• Ability to:
• Understand and adhere to company policies in all areas
• Create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Work independently and as a member of a team
• Demonstrate customer service skills
• Strong verbal and written communication skills
• Capable of multi-tasking, highly organized, with excellent time management skills
• Preventive maintenance (PM230&PM298) within 90 days
• Brakes-air (BA220&BA298) within 90 days
• Brake mechanics/inspectors FMCS 396.25
• Hydraulic brake (BH220&BH298) where appropriate within 90 days
• Tire & wheel TW220 within 90 days
• CF609 & A/C trained and qualified (AC220&AC298) within 180 days
• Battery charge and check, warranty
• HD electrical - DR208 within 90 days
• Svc island support SBTIII trained (SBT220) and SBT phase 2 within 180 days
• OEM on-line engine courses (minimum 2)
• Possesses flexibility to work in a fast-paced, dynamic environment
• Excellent organizational skills
• This position requires you to drive Ryder vehicles. In order to become a Ryder employee you must:
• Pass a Ryder drug test
• Pass a DOT physical
• Pass a Ryder road test
• Pass a Ryder background and motor vehicle check including drug and alcohol verification from previous employers for the last 3 years

Important note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Responsibilities:

• Performs complex diagnosis, repairs, inspections and preventative maintenance for non-contractual customers.
• Perform routine vehicle maintenance including, but not limited to, tune-ups, oil changes, tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement and light and mirror replacements.
• Ability to diagnose, repair or replace engines including but not limited to alternators, starts, radiators, and injectors, transmissions and other fuel components.
• Hydraulic brake inspections, repairs, and replacements.
• May operate out of mobile maintenance vehicle and travel to customer yards within assigned region.
• Possess general knowledge and understanding of the Torque products and services.
• Represent Torque/Ryder to establish a relationship with the customer.
• Utilize key functions of Salesforce and electronic documentation available. Ensure proper documentation of work orders, customer repair authorizations, and repair notes are within Salesforce.
• Perform environmental duties such as site inspections, site clean-ups/disposals, vehicle chemicals with some guidance and direction.
• Work in accordance with all federal/regional and corporate compliance guidelines.
• Perform other duties as assigned.