Manager, Professional Services
Aidoos
Manager, Professional Services
JumpCloud is seeking a Manager of Professional Services with 10-14 years of experience to lead service delivery and implementation for our customers in India. This remote role involves bridging high-level architectural strategy with hands-on technical delivery, ensuring a world-class implementation experience.
Key Responsibilities
- Lead and mentor a distributed team in Professional Services and Software Engineering.
- Manage the team using Scrum methodology, including sprint planning and tracking team velocity.
- Collaborate with global teams to drive successful customer delivery outcomes.
- Own and design complex tools and solutions tailored to customer needs.
- Oversee implementations and migrations from legacy directories to the JumpCloud platform.
Required Skills & Qualifications
- 10-14 years of experience in programming or professional services in a SaaS environment.
- 3-5 years of experience leading technical teams.
- Advanced proficiency in PowerShell, Bash scripting, and Python.
- Deep expertise in Active Directory, Microsoft 365, and AzureAD.
- Familiarity with AWS, Azure, or GWS, and experience managing various OS.
Vacancy posted 17 hours ago
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