Used Car Manager

Job Description

Job Description

Suntrup Ford Westport is seeking an experienced, motivated, and results-driven Used Car Sales Manager to join our growing team. We are looking for a leader who is passionate about developing people, driving sales performance, and maintaining a high-quality used vehicle inventory.

If you thrive in a fast-paced dealership environment and have a strong background in used vehicle operations and sales management, we'd like to hear from you.

Responsibilities

• Lead, coach, and motivate the used vehicle sales team to achieve monthly sales and profitability goals.
• Manage the day-to-day operations of the used car department.
• Work closely with the General Manager to maximize inventory turn and gross profit.
• Oversee the used vehicle inventory process from acquisition through retail delivery.
• Ensure vehicles move efficiently through reconditioning, detailing, merchandising, and front-line readiness.
• Manage the detailing department and monitor vehicle appearance standards.
• Coordinate inventory photography, online merchandising, and vehicle descriptions to ensure listings are accurate, attractive, and timely.
• Monitor vehicle aging and develop strategies to maximize inventory performance.
• Follow up on leads and ensure proper CRM processes are being followed.
• Hold sales staff accountable for prospecting, follow-up, appointments, and customer satisfaction.
• Maintain compliance with dealership policies and manufacturer standards.
• Foster a positive, team-oriented culture focused on exceptional customer service.

Preferred Qualifications

• Previous automotive sales management experience required.
• Strong leadership and team development skills.
• Experience managing used vehicle inventory and merchandising.
• Knowledge of inventory management, reconditioning, and dealership operations.
• Experience with DriveCentric CRM is highly preferred.
• Experience with the Ford Experience and Ford dealership operations is a plus.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, performance-driven environment.
• Valid driver's license with an acceptable driving record.

What We Offer

• Competitive salary plus performance-based bonuses.
• Health, dental, and vision insurance.
• 401(k)
• Paid vacation and holidays.
• Ongoing training and professional development.
• Advancement opportunities within one of the St. Louis area's most respected automotive groups.
• Supportive leadership and a team-focused culture.

If you're ready to lead a high-performing used car department and make an immediate impact, apply today and become part of the Suntrup Ford Westport team.