Homeslice - Restaurant Manager

This position is located at: Homeslice 938 W Webster Ave Chicago, IL 60614 Job Summary The FOH manager will oversee and manage the daily operations of the restaurant, as well as take on additional duties as assigned. This role has varying hours required ranging between 9:00am -4:00am (Monday - Sunday) with additional hours as needed. Duties/Responsibilities Assists in hiring and training staff Ensure guest satisfaction, resolve conflicts and complaints as they arise Contribute to the positive company culture and continue to cultivate regulars Communicate with HR and accounting regarding invoicing and payroll Double check all orders that come in Knowledge of the food menu and table numbers Collect payments whether in cash or credit Issue refunds and price adjustments Proficiency in Toast POS and OpenTable Strong communication and time management skills Customer satisfaction-oriented Manage menus in house and through third party delivery apps (i.e., Doordash, UberEats, Caviar, Postmates and Grubhub) Customer satisfaction-oriented Manages and oversees scheduling, adjusts schedules on the fly when needed Handles disciplining and terminating employees in accordance with restaurant policy Performs daily health inspections and oversees food handling Frequent quality control checks on food Ensure compliance in accordance with capacity and liquor regulations Manages liquor, beer and wine inventory and works with BOH for purchases of food and supplies Manages swag inventory and communicates order needs with brand manager Conducts daily checks of restaurant and equipment to ensure compliance with health, safety, food handling and hygiene standards Schedules routine maintenance and service on equipment, calls in repairs as needed Takes ownership on tasks and sees them through from start to finish Required Skills/Abilities Strong supervisory and leadership skills Excellent interpersonal skills with a focus on customer service Excellent time management and organizational skills Decision making and problem-solving skills; able to identify and analyze problems and offer solutions Responds well to feedback and constructive criticism Able to professionally communicate information to others and actively listen Ability to provide top notch customer service in a fast-paced environment Able to stand for extended periods of time Able to safely lift and easily maneuver trays of food when necessary Willing to follow instructions and ask questions for clarification if needed Certifications/Experience Basset Certification Requirement Compensation $65-75,000 Company Benefits & Perks Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts EEO Statement We highly value creating a company that represents diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status or unfavorable discharge from military service. #J-18808-Ljbffr Happy Hospitality