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Remote Customer Service Manager (Multi-Site)

Sammons Financial Group

Sammons Financial Group is seeking a senior customer service leader to drive performance across multi-site and remote teams. You will set KPIs, monitor SLAs, coach staff, and partner with Legal/Compliance to address issues while managing department budgets and vendor relations. The role emphasizes continuous improvement, operational controls, and leadership across business units. Ideal candidates have a Bachelor's degree or equivalent experience with demonstrated management of metrics, strong #J-18808-Ljbffr

Vacancy posted 3 days ago
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