Director of Pharmacy Operations

Relocation Package to the Southwestern U.S. Base Salary $175,000-$200,000 DOE Position Overview We are seeking a Director of Pharmacy to lead pharmacy operations, drive performance, and support continued organizational growth across a multi‑state environment. This leader will bring a strong blend of operational excellence, clinical oversight, people leadership, and data‑driven decision‑making . The ideal candidate understands how to evaluate and improve pharmacy performance through KPIs, process optimization, workflow improvement, and cross‑functional leadership . This person will be responsible for helping scale operations, improve consistency, and elevate the overall effectiveness of the pharmacy function while ensuring compliance and high‑quality patient care. A key priority for this role is identifying a leader who is licensed in multiple states and comfortable operating in a fast‑paced, high‑growth setting with complex regulatory and operational demands. Key Responsibilities Lead day‑to‑day pharmacy operations across a multi‑state environment Establish, monitor, and improve key pharmacy KPIs , including productivity, turnaround times, quality, service levels, compliance, and team performance Drive operational improvement initiatives that enhance workflow efficiency, scalability, accuracy, and patient experience Analyze performance data and trends to identify gaps, develop action plans, and implement measurable improvements Partner with executive leadership to develop operational strategies that support growth, profitability, and service excellence Build, lead, and develop pharmacy teams, including coaching leaders and creating accountability around performance expectations Ensure compliance with all state and federal pharmacy regulations, accreditation standards, and internal policies Collaborate cross‑functionally with clinical, operations, compliance, credentialing, and leadership teams to improve execution and alignment Support multi‑state licensing strategy and operational readiness as the business expands Create and maintain SOPs, workflows, and operational best practices across the pharmacy organization Serve as a key leader in change management, helping teams adopt new processes, technologies, and performance standards Qualifications Licensed in multiple states required; additional state licensure strongly preferred 7+ years of progressive pharmacy leadership experience, including operational leadership Prior experience in a Director of Pharmacy , Pharmacy Operations Leader, PIC, or similar leadership role Strong understanding of pharmacy operations, compliance, staffing models, workflow design, and performance management Demonstrated success using KPIs, metrics, and reporting to improve operational performance Proven ability to lead process improvement and drive measurable results Experience leading teams in a fast‑paced, evolving environment Strong business acumen with the ability to balance patient care, compliance, and operational efficiency Excellent communication, leadership, and cross‑functional partnership skills Preferred Background Experience in a multi‑state pharmacy environment Experience with high‑growth pharmacy organizations Familiarity with operational dashboards, reporting tools, and pharmacy performance analytics Track record of improving turnaround time, team productivity, patient outcomes, or service delivery through operational enhancements Comfortable navigating ambiguity and building structure in scaling organizations What We’re Looking For This role is ideal for a pharmacy leader who: Knows how to turn data into action Understands what strong pharmacy operations should look like Can build accountability around performance and outcomes Has a continuous improvement mindset Is excited by the opportunity to lead in a multi‑state, operationally complex environment #J-18808-Ljbffr