Medical Receptionist

About Atrium: What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success. Client Overview: Our client is a healthcare organization focused on providing quality patient care and an exceptional patient experience. They are looking to add a Medical Receptionist to their team. Salary/Hourly Rate: $20/hr Position Overview: The Medical Receptionist will provide friendly customer support, answer inquiries, and help resolve client needs over the phone. Responsibilities of the Medical Receptionist: Handle inbound and outbound calls, addressing customer questions and concerns. Provide prompt, professional customer support and issue resolution. Assist with account inquiries, billing questions, and service requests. Accurately document customer interactions and update records in company systems. Promote products and services when appropriate to support business goals. Maintain strong phone etiquette while managing multiple tasks in a fast-paced environment. Required Experience/Skills for the Medical Receptionist: Previous call center, customer service, or phone-based support experience. Familiarity with medical terminology or experience in a medical office setting. Experience using CRM systems and Microsoft Office applications. Strong verbal and written communication skills. Excellent organization, multitasking, and problem-solving abilities. Comfortable handling high call volumes while maintaining professionalism. Education Requirements: High school diploma is required. Benefits: Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off). Job Wrapping ID: #LI-AJ3 Apply now By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy . As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation. EOE/M/F/D/V/SO Atrium Staffing