Regional Director (Pacific Northwest) (Seattle)

About CLEAR:

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier — physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

What you'll do:

• Oversee a portfolio of the business in a geographic region across airports, sports & events
• Set goals and strategies to drive KPIs related to security, service and sales and drive results against plan through regional leadership
• Be responsible for inspiring and developing leaders and ambassadors
• Build and maintain strong relationships with internal and external stakeholders: Airport Leadership, TSA, Contractors, Suppliers, Vendors and CLEAR Team Members across the CLEAR region
• Drive policy and procedural compliance with regulatory and legal requirements, escalating to senior/executive management as necessary
• Identify gaps, issues and best practices to resolve operational challenges
• Partner with public affairs team for civic engagement opportunities

How you'll measure success:

• Drive KPIs related to security, service and sales across your portfolio of the business
• Develop and implement comprehensive strategies to enhance security protocols and risk mitigation efforts across all business units
• Optimize service delivery frameworks to improve customer satisfaction and operational efficiency
• Lead sales initiatives and portfolio growth by identifying new revenue streams and strengthening existing client relationships

Who You Are:

• 10+ years of experience in Operations leadership required
• Customer‑centric, data driven, and have experience driving sales
• Creative and methodical leader, solid communicator, and exceptional interpersonal skills; see the big picture while focusing on details
• Motivates, mentors, and influences others (internally & externally) and develops trusted relationships across the organization and with external stakeholders
• Multi‑Unit leadership experience required
• Ability to travel 75% of the time
• Required to successfully complete a government background investigation
• Bachelor's degree or higher preferred

Perks of Being a Team Member at CLEAR!

• Competitive compensation structure with base and target bonus
• 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company‑paid holidays
• $100 monthly wellness stipend for health and fitness‑related expenses
• 401k Retirement Plan with company match
• Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company‑paid disability and life insurance
• Family Planning benefits through KindBody
• Paid Parental Leave
• Family, Military & Bereavement Leave Program
• Emotional Well Being Assistance
• Ongoing training & development programs to grow & advance your career with a growing company!
• Free CLEAR memberships for you and one other, plus a discounted membership for three friends

Terms and conditions of the benefit, including eligibility, are detailed in the applicable benefit policy or plan and are subject to change without notice.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation.