Regional Manager

Join to apply for the Regional Manager role at Bellwether Housing Start your career at Bellwether Housing as a Regional Manager in the vibrant city of Seattle, WA! Who We Are : Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of low‑income individuals and families in our region. As the largest non‑profit housing provider in the Pacific Northwest, we are a leader in state and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to many organizations in our community. Salary: $103,145–$126,066 annually. The posted salary reflects the full pay range for this position. Offers will be made within this range and are determined by various factors, including knowledge, skills, experience, qualifications, location, and other factors critical to success in this role. Position Overview: The Regional Manager oversees the operations of several properties, including resident satisfaction and retention, full resident lifecycle activities (lease administration, maintenance, rental collection, compliance, and delinquency management), property P&L, and property marketing per company standards. The Regional Manager creates an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability. Work Schedule: Hybrid, 3–4 days onsite. Monday–Friday, 8:30 am–5:00 pm. The final schedule is determined by the supervisor. Your Impact: Planning and Strategy Develop and implement strategies to achieve property goals. Analyze market trends and competition to identify growth opportunities. Ensure a high level of resident customer satisfaction, track satisfaction, and retention. Your Impact: Managing Teams Lead and manage a team of property managers and site employees. Provide guidance and support, conduct performance evaluations, and address areas for improvement. Respond to after‑hours emergencies, help contact resources, and provide support and guidance to staff and maintenance departments. Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention and adjusting when needed. Your Impact: Ensuring Compliance Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan. Monitor building operations to ensure compliance with established Bellwether policies and procedures, fair housing laws, and landlord‑tenant regulations. Ensure buildings comply with regulatory requirements, take an active role in addressing compliance issues, and ensure that funder reports are completed accurately and on time. Research and resolve property management issues, provide advice and counsel to resolve issues and disputes, utilizing legal counsel for more complex issues. Your Impact: Building Relationships Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration. Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same. Monitor revenue and expenses to ensure financial targets are met. Prepare and present financial reports to senior management and lenders. Who You Are Minimum of four years’ experience as a multi‑family Property, Portfolio, or Regional Manager, responsible for a portfolio of affordable housing properties (LIHTC, Home, Section 8) and direct supervision of onsite teams. (Minimum 500 units/5 buildings). Collaborative leadership style and strong team builder. Excellent written communication skills and high proficiency with property management software systems (Bellwether uses Yardi) and Microsoft Office Suite, including Excel. Deep understanding of various affordable housing regulatory regimes, including HUD, Low‑Income Housing Tax Credits, and state and local funder regulations. Experience working with complex populations, including those with histories of mental illness, substance abuse, and homelessness. Ability to relay technical concerns with adequate detail, quickly, and accurately. High degree of initiative and problem‑solving ability. Strong interpersonal skills to effectively and sensitively communicate with all levels of the organization. Ability to work independently and prioritize effectively in a fast‑paced environment. Exceptional customer service skills with the ability to respond quickly and tactfully to customers. Knowledge of P&L Statements, GLs, budgeting, etc. is required. Experience in investigating resident grievances and alleged civil rights violations. Strong analytical and problem‑solving skills. Conversant in local, state, and federal fair housing and landlord/tenant laws. Ability to always exercise discretion and confidentiality. Proficiency with property management systems such as Yardi. CPM or equivalent certification. C3P, COS, or equivalent certification. Familiarity with Sound Families, HOPWA, and service‑enriched housing programs. Bachelor’s degree; experience may be substituted for education. What We Offer Competitive compensation accompanied by a generous benefits package. Medical, dental, and vision insurance. 403(b) retirement plan with an employer match. Fuel for your personal and professional development with up to $1,500 in employer‑paid continuing education per year. An ORCA Transit Pass to navigate the city with ease. Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days. The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities. Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities. To request reasonable accommodation for the application or interview process, please contact View email address on click.appcast.io. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti‑racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website. #J-18808-Ljbffr