Assistant Store Manager

Assistant Store Manager

The Assistant Store Manager (ASM) serves as the Store Director's (SD) strategic partner. Someone who exemplifies our core values and works with dedication to advance the company's vision. In this key leadership role, the ASM supports the SD and ownership by fully embracing the company culture and empowering our team of Managers to elevate both their leadership and the service they provide to staff and guests.

An effective ASM views the store as a dynamic, interconnected whole, constantly assessing how each department functions and how it impacts overall performance. With a "store-wide heat map" mindset, the ASM collaborates with Managers to allocate team members where they are needed most, ensuring efficient operations and timely delivery of products to our guests.

The ASM prioritizes the needs of the business while maintaining ownership of their designated departments. Through clear delegation and focused execution, they enable Managers to lead effectively while supporting them with guidance, coaching, and accountability.

Above all, the ASM leads with calm, confident energy, setting the tone for the store and cultivating a culture of excellence. Their leadership inspires follow-through, as they model professionalism, establish clear expectations, provide consistent feedback, and hold all team members accountable.

The ASM's primary areas of focus include Perishable, Non-Perishable, and Special Projects as assigned.

Requirements

• Oversees and is accountable for day-to-day store operations and ensures compliance with all programs, merchandising directives, initiatives and HL standards
• Supports department managers in designated departments
• Promotes and empowers continuous quality improvement across all departments
• Ensures staff are treated fairly and are provided a positive, energetic and joyful work community in accordance with State and Federal law and Staff Resource Guide/Store Policies
• Ensures that Managers stay on task and are prioritizing correctly
• Ensures compliance with all applicable laws: licenses, permits and health & safety regulations; manages and monitors compliance with applicable federal and state health and safety laws
• Supports department Managers by monitoring overall store conditions and helping to meet hospitality objectives and budgetary goals

Leadership & Management:

• Motivates & inspires all HL staff
• Provides genuine, "extra mile" hospitality to all staff and Guests
• Builds a strong team through mutual trust, respect and coordination and promotes and encourages the same between Managers and staff
• Provides a model of supportive, participatory and servant leadership promoting concepts of team building and empowerment
• Works with P&E to interview and hire supervisory staff
• Works in conjunction with Department Managers to hire all store staff
• Regularly evaluates performance of Managers; performs regular and timely performance reviews and 30-day check-ins
• Provides and coordinates Manager training as necessary to ensure success; fosters a work environment that promotes ongoing education and development
• Works with P&E on all disciplinary actions and terminations for staff
• Coaches Department Managers regarding any corrective actions for staff
• Schedules and participates in weekly one-on-one meetings with each Department Manager (direct report)

Preferred Education & Experience Requirements:

• Degree: High School Diploma/GED
• At least 1 year of purchasing experience in a retail setting
• At least 5 years of management or supervisory experience in retail/culinary/hospitality industry

Details:

This is a Full-Time, Salaried Position with a starting salary of $63,440; previous experience will be taken into consideration.

Hours: This position requires opening shifts, mid-shifts, and closing shifts, along with weekends and some holidays

Location: Vermont (South Burlington OR Williston)

Benefits we're proud of!

• Health Insurance (we pay 75% you pay 25% for single health benefits)
• Dental and Vision Insurance
• Short Term Disability Insurance
• Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Flex Spending Accounts
• Health Spending Accounts
• Paid time off (Full time staff receive 2 weeks, gain additional week on 1st and 4th anniversary)
• Sick time (Part time staff receive 40 hours of sick time a year)
• Paid Maternity/Paternity time, up to 8 weeks paid time off!
• Generous store discount: 20% off grocery, 20% off hot bar/salad bar/coffee and juice bar, 10% off beer, 20% off wine, 30% off vitamins/supplements
• Healthy Commutes! Program
• 401(k): 100% match of the first 3% of the staff member's contribution. 50% match on the staff member's contribution above 3% and up to 5%. Staff are 100% vested in Healthy Living's contribution from day one
• Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!
• Free Celtics tickets
• Plus many more!

Healthy Living's Essential Behaviors

Make Someone's Day

You're here because you're a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to "yes" as a super-fun challenge! You readily and freely interact with every guest. There's nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.

Move fast and be thorough

You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.

Create a team people want to stay on

Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others' skills and talents.

Show Up

You show up to work. You are fully present for your teammates, our guests, and our trade partners. You're a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.

"What can I do?"

The words, "What can I do?" and "How can I help?" fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.

Come with a solution

You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you're creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!

Own it

You hold yourself accountable and you're accountable to your teammates. When there is an issue, ask yourself, "What can I do to help fix it?" When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.

Seek knowledge

At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.

If all of this sounds like you, please apply for