Entry Level Customer Service Representative

Benefits:

Bonus based on performance

Company parties

Opportunity for advancement

Training & development

Location: Midtown Manhattan, NY Schedule: Monday–Friday, 9:00 AM–5:00 PM Employment Type: Full-Time, W-2 Expected First-Year Earnings: $45,000–$60,000 Work Setting: 100% On-Site / Face-to-Face

Paid Training | No Experience Required | Professional Development | Advancement Opportunities

Start Your Career in Customer Service & Sales

Are you outgoing, personable, and looking for an entry-level opportunity where you can build valuable customer service, communication, and professional skills?

We're expanding our Midtown Manhattan team and hiring Entry-Level Customer Service Representatives to work directly with customers and clients in a face-to-face environment.

This is an entry-level opportunity for individuals who enjoy working with people and want to gain practical experience in customer service, client communication, relationship building, and sales.

No previous customer service or sales experience is required. We provide paid training, hands-on coaching, and ongoing mentorship.

What You'll Do

Interact directly with customers and clients in a professional, face-to-face environment.

Provide friendly and knowledgeable customer support.

Answer questions and explain available programs, services, and next steps.

Learn about customer needs and help identify appropriate solutions.

Present relevant programs and services as part of the customer experience.

Participate in consultative sales conversations and help customers understand available options.

Build positive customer relationships through communication and follow-up.

Maintain accurate records of appointments, customer interactions, and follow-ups.

Work with team members to meet daily and weekly objectives.

Participate in paid training, coaching, and professional development.

Represent clients and their services in a professional, customer-focused manner.

What We're Looking For

This is an entry-level position designed for candidates who are eager to learn and develop their customer service and sales skills.

Strong verbal communication and interpersonal skills.

Friendly, professional, and positive attitude.

Dependable, organized, and motivated.

Comfortable communicating with people face-to-face every day.

Willingness to learn and receive coaching.

Ability to work independently and as part of a team.

Customer service, retail, hospitality, restaurant, or sales experience is helpful but not required.

Entry-level candidates and recent graduates are encouraged to apply.

What We Provide

Paid training from day one.

Hands-on coaching and ongoing mentorship.

No previous customer service or sales experience required.

Professional development and leadership opportunities.

Performance-based advancement opportunities.

Full-time W-2 employment.

Consistent Monday–Friday schedule.

Professional, team-oriented work environment.

Important Position Details

This is a 100% on-site, face-to-face position in Midtown Manhattan. Daily in-person interaction with customers and business clients is an essential part of the role.

The position combines customer service, client communication, relationship building, and sales. Sales is a component of the role, and representatives will participate in consultative sales conversations while helping customers understand available programs and services.

This is not a remote, hybrid, call-center, back-office, or senior-level customer service position. It is an entry-level, customer-facing role with daily face-to-face interaction and paid training.

If you're outgoing, dependable, motivated, and looking to build real-world customer service, communication, and sales skills, we'd like to hear from you.

Apply today to be considered.