Field Service Technician

Factory Trained Field Service Technician

Join our team in Cranberry Township, PA, a vibrant community known for its excellent quality of life and proximity to Pittsburgh. As a Factory trained Field Service Technician, you will provide specialized machinery repairs to customers and end users.

Essential Functions:

• Mechanical repairs to equipment
• Makes field service calls for new product start up and equipment repairs.
• Responds to customer inquiries on the telephone, through on-line networks and in person.
• Communicates with customers to troubleshoot and help them understand how to use the product properly.
• Handles customer problems that appear to arise from the use of the product.
• Handles requests for replacing defective parts.
• Communicates with programmers and engineers regarding system and machine issues and follows-up to make sure fixes are received and tested.
• Completes, maintains and processes pertinent paperwork and records.
• Assists in final testing of new products and conformance to quality requirements.
• Travel is involved - 50%

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience:

• Technical Degree preferred with 1 - 3 years related experience in similar type industry, or equivalent experience and training.

Competencies:

• Good verbal communication skills.
• Written reports are essential to job performance.
• Higher level commensurate with technical evaluation used in troubleshooting.
• Good deductive reasoning skills applied to cause and effect of mechanical and electrical functions.

Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.

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