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Remote Customer Support Rep

$16.5 - $17.5 per hour

TEKsystems

Tulsa, OK
  • Remote job

We are hiring Remote Customer Service Representatives to assist members with questions regarding their fitness and wellness benefits. This role is ideal for someone who enjoys helping others and is comfortable providing customer service over the phone. Position Details Pay: $16.50/hour Nonbilingual OR $17.50/hour - Bilingual in Spanish Start Date: December 2nd and December 9th Contract: 3 months, with potential to extend Training: 2 weeks, Monday-Friday, 9:00 AM-5:30 PM EST Schedule: 8-hour shift between 8:00 AM-8:00 PM EST, Monday-Friday Location: 100% Remote Cannot reside in NY, HI, CA, AL, GA, or VA January is a blackout month with no time off permitted What You'll Do Handle inbound or outbound calls regarding fitness and wellness benefits Help members understand their benefits, locate participating gyms, access classes, or manage memberships Provide friendly, patient, and professional customer service Document calls accurately and meet quality, attendance, and schedule expectations Some calls may include light retention or soft-sales conversations Requirements Strong customer service and communication skills Comfortable working in a phone-based environment Basic Windows/MS Office skills and ability to multitask Reliable attendance and strong attention to detail Must be able to hardwire internet with minimum speeds of 50 Mbps download / 20 Mbps upload Webcam required for training and meetings Computer equipment is provided Job Type & Location This is a Contract position based out of Tulsa, OK. Pay and Benefits The pay range for this position is $16.50 - $16.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Benefits Medical dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Nov 14, 2026. Workplace Type This is a fully remote position. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. #J-18808-Ljbffr TEKsystems

Vacancy posted 1 day ago
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